Mount Pleasant Medical Centre

The reception team consistently demonstrates exceptional knowledge, professionalism, efficiency, compassion, and support. I cannot single out any individual staff member as they are all uniformly..

The receptionist handling new patient registrations displays an appalling lack of professionalism and basic courtesy. Her behavior perfectly explains the poor reputation of this medical practice,..

I've endured an almost hour-long phone wait, perpetually stuck at "5th in line" with no progress. Frustrated, I decided to visit their location in person, only to discover they were shut down. The..

Never return my inportent phone call

Called this medical practice multiple times, spent over an hour attempting to reach the receptionist, Olivia, who instructed me to hold, and after waiting an additional 5 minutes, informed me of..

Absolutely abysmal when it comes to phone communication

Absolute worst medical practice when it comes to communication. The moment they open, you're already 15th in line after dialing just a minute prior! It's painfully obvious from the reception area..

Disrespectful, unprofessional, completely deaf to patient concerns... they've nailed every single red flag you'd hope to never encounter in a medical clinic. Steer clear of this place without..

The telephone support team lacks professionalism, and the medical professionals display minimal compassion or understanding. Patients are frequently dismissed with a casual "just take paracetamol"..

Utterly appalling. My elderly mother, who's approaching 70, had been persistently calling the medical practice, poor dear was bewildered by their prolonged response time. They desperately require..

Unable to reach anyone via phone or online support Constantly overbooked with discourteous front desk staff Demonstrating a complete lack of concern for patient welfare, even in serious medical..

I was provided with incredibly supportive assistance and managed to secure a same-day consultation, during which the physician was extremely kind and accommodating.

Completely worthless Disrespectful front desk staff Impossible to schedule any consultations Condescending medical personnel Appears to solely exist as a drain on healthcare resources

Your kindness and empathy really made a difference - I truly appreciate your supportive approach!

This medical practice urgently requires a comprehensive makeover. Nurse Liz Parker was exceptionally warm and demonstrates genuine compassion towards my son, as does Dr. Dalal. However, the..

The service here is abysmal, scheduling appointments is a nightmare, and by the time you finally see a physician, you're practically healed already. I visited the clinic recently and was instructed..

Some time back, I penned a critique of Mount Pleasant medical centre that wasn't particularly flattering, yet remained honest. Nevertheless, amid the current challenges facing the NHS, I've..

The front desk staff displays a shocking lack of competence. She redirected me to a pharmacy rather than allowing me to consult with medical professionals. Despite my detailed explanation that only..

I've been thoroughly impressed with the medical care my father has been given at Mount Pleasant and Earlsheaton Medical Centres. The entire staff, including doctors, nurses, and administrative..

Taken aback by the numerous negative comments. Personally, I've encountered no problems with this medical practice. I consistently secure appointments as required and always receive thorough,..