PL

Paradise L. 3 years ago • From Google

Rating

Excellent

Caring and patient doctors despite nhs challenges

Our go-to family doctor's practice. Like many NHS services, this surgery is grappling with post-pandemic challenges. Despite occasional difficulties scheduling appointments, they genuinely aim to support all patients. The staff are clearly working under significant strain, and it's important to remain understanding. Getting frustrated with reception staff is counterproductive, as they're doing their best within a complex system. I was even impressed when they arranged a blood test on a Saturday, which seems designed to help manage appointment loads more effectively. My personal GP is exceptional, consistently reaching out via calls and texts, and our interactions have always been smooth. While healthcare access can be tricky everywhere, this surgery stands out for its compassionate approach. The entire team demonstrates remarkable friendliness and a commitment to patient care. I confidently endorse this medical practice and would recommend them without hesitation.

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