Farrow Medical Centre

When we initially registered at this practice, the standard of care was acceptable. Unfortunately, the quality has deteriorated significantly, and I have serious concerns about whether this practice..

When I contacted the antenatal clinic, I was taken aback by the manner in which I was treated. The staff member came across as dismissive and unhelpful, and I felt their demeanor was not suited to a..

Obtaining an appointment can prove challenging. It is advisable to attempt contacting the practice again at the start of the week.

I would strongly suggest this practice to others as the clinical staff are notably superior to many alternatives in the locality and they genuinely pay attention to what patients say. Booking an..

The reception staff came across as dismissive and appeared unfamiliar with their procedures. If you are a transgender patient, you may find this practice challenging. There were issues with a shared..

The reception staff are presently occupied with other inquiries and there is a waiting queue ahead of you. Should you be experiencing a medical emergency, please disconnect and contact the emergency..

Accessing doctor appointments proves extremely challenging. When calling at 8am, the line frequently disconnects before connecting properly. After persisting for around 2 hours to get through, all..

Outstanding care with supportive and knowledgeable healthcare professionals throughout my visit.

The telephone waiting time is excessive. The reception team would benefit from additional staffing resources to manage call volumes more effectively.

The clinical staff are satisfactory, however there are significant delays when trying to reach the practice by telephone and the reception team could be more courteous in their interactions with..

Spacious parking area, welcoming atmosphere, well-maintained facilities.... consistently able to see a healthcare professional.

I have been a patient at this practice for a considerable length of time, and I have noticed a gradual decline in the quality of service provided. Obtaining an appointment requires planning well..

I rarely write reviews, but I feel compelled to share this experience. Throughout my time as a patient here, I have consistently felt that my concerns were not taken seriously by the clinical..

Like others have mentioned, the reception team could benefit from improved courtesy and professionalism. Additionally, there have been recurring issues with prescription accuracy that have required..

The reception staff used to be particularly pleasant and courteous with patients. The current team seems less friendly and appears to lack the same communication skills. I needed a prescription..

I would rate this practice much lower if possible. Over a three-year period, I have struggled to communicate with management. The reception staff have come across as dismissive and unhelpful. The..

I have been a patient at this practice for many years and have always appreciated the clinical team. I attended for a blood test today and learned that one of the doctors I valued has moved on. I..

I attended my appointment but was not seen by the clinician. Following my previous prescription for mental health medication, I was asked to leave the practice premises.

The reception team could be more welcoming, however the clinical staff provide excellent care.

My wife attended two appointments with a relatively new member of the nursing staff who appeared to need to seek guidance from colleagues to determine the appropriate course of action. The..