Brookside Group Practice

Pleasant visit with my infant, with smooth self-registration and attentive service during the appointment. Just a tip: if you're driving, plan to arrive a bit earlier since parking can be..

As of 30/10/25, I'm surprised by the numerous critical comments about anima! Initially, it took some adjustment, but now it's significantly more convenient than traditional phone methods, and even..

Hospital parking area consistently packed to capacity. Get it together, Brookside management!

After relocating to the region in 2021, I initially felt frustrated by the difficulty of scheduling an appointment via phone, and in-person visits were not permitted. I attributed these challenges..

The medical practice has been exceptional in providing immediate consultations for my infant when we've been anxious. On both occasions, we've consulted with Dr Yousuf, and each time we've been..

Absolutely dreadful medical practice that should be steered clear of. What might have been acceptable a decade and a half ago has seriously deteriorated. I'm actively seeking to transfer to a..

Oh my goodness! Where to begin, honestly, after enduring a terrible experience for 8 years with another medical practice that not only refused to provide appointments due to prolonged COVID-related..

Dr Subramanian stands out as a truly exceptional healthcare professional. His approach is remarkably considerate, and he genuinely pays attention to patients' issues, taking the necessary time to..

First time visiting, and I was thoroughly impressed by the staff's friendliness. Kudos to the entire Brookside team for making my experience welcoming and enjoyable.

Customer service has deteriorated drastically, completely lacking empathy and support!

Sure, every medical practice has its quirks, but Brookside elevates bureaucratic inefficiency to an art form, turning even the most straightforward tasks into a labyrinthine challenge. Obtaining a..

Utterly appalling! Completely unacceptable service. My partner's appointment was abruptly cancelled at the eleventh hour while en route to the clinic. He had meticulously planned his day, used his..

Would rate zero stars if possible. It's truly disappointing because they once provided excellent medical care. They demonstrate complete indifference towards patients - I've submitted approximately..

I'm thoroughly disheartened by the medical practice's current approach. When I attempted to request a refill of my previous prescription, I was informed that a review cannot occur until next Monday...

waiting for a call back all day and nothing

Exceptional medical team with compassionate professionals who truly care about patient well-being. The entire staff and physicians are attentive, knowledgeable, and dedicated to providing top-notch..

Kudos to Alison at reception for her exceptional support during a perplexing situation with my parents' GP consultation. I'm rating this four out of five stars because the GP communication was..

I've found scheduling with this practice to be straightforward, despite occasional wait times stretching 30-45 minutes beyond my appointed slot. Having consulted them for various health concerns,..

I've consistently found this medical practice to be accommodating, with appointments readily available for both scheduled and urgent needs. There was one instance with a receptionist who came across..

Been a loyal patient for four decades, but today I'm switching providers. The front desk staff are incredibly discourteous. Their appointment scheduling process is completely dysfunctional, with..