Claypath Medical Centre

Straightforward to get through by telephone. Able to secure appointments with minimal waiting time. The team were friendly and provided a satisfactory level of care.

Introduced an online service that appears inadequately designed to manage patient access. The system assumes older patients can easily navigate a poorly constructed website that frequently has data..

I have been a patient at Claypath and University practice for approximately two decades since relocating to Durham. Throughout this time, I have visited for consultations with various clinicians and..

The entire experience was thoroughly enjoyable from start to finish. The front desk team were welcoming and courteous, offering assistance whenever needed, and all clinical staff created a..

The team members are consistently friendly and welcoming. Appointments are typically available promptly when needed, often on the same day. Regular annual check-ups are a valuable approach for..

I was able to secure an appointment several days ahead of time, and found the experience to be genuinely pleasant and supportive.

Had a health check with a member of the clinical team today, and they proved to be a real asset to the practice. They demonstrated good knowledge, were approachable and worked efficiently. The..

I have been a patient at this practice for many years. I have consistently found the clinical and administrative staff to be understanding and supportive. They demonstrate professionalism across all..

Outstanding care with minimal delays in scheduling appointments

Excellent team throughout, managed to get an appointment quickly and consistently offered assistance 👍

This is the finest GP practice I have attended, and I can assure you I have no affiliation with the surgery. The staff make you feel valued and genuinely looked after.

I have received excellent service from every member of staff I have encountered, and they consistently work to make everything as straightforward as possible despite some recent changes that I found..

I had a positive experience. The healthcare professional I saw was very pleasant and approachable.

A stress free experience the clinician was charming, extremely knowledgeable and gave me a clear path forward.

Some clinicians don't allow sufficient time for patients to describe their symptoms and fail to provide thorough explanations of medical findings. Additionally, they can make you feel like you're..

Overall a positive experience, though there are concerns about email management processes. A referral was submitted via NHS Right to Choose through email following a discussion with the clinical..

I am very pleased with the compassionate and respectful treatment I receive at this practice. As someone without nearby family members, I feel fortunate to have access to such a supportive and..

An annual health check was completed efficiently and with a positive, professional approach.

Excellent caring healthcare professional x

I am very satisfied with the service provided at this GP practice. It is possible to obtain an appointment on the same day by calling early in the morning, and the clinical staff have consistently..