AC

Alex C. 4 years ago • From Google

Rating

Bad

Caring doctors but impossible to book appointment

The medical professionals here are compassionate, focused, and excellent. However, scheduling an appointment is practically unachievable. They've now shut down their phone lines and disabled Patient Access, leaving absolutely no method to book except through a "triage" process where the receptionist arbitrarily decides if your concern merits a return call. Even if they condescend to offer you an appointment, there's only a coin flip's chance that anyone will actually follow through and contact you. At this stage, it's futile to continue attempting - better to simply find a new healthcare provider. EDIT: As a punitive measure, I was removed from their patient roster in response to sharing this review.

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