Clayhall Clinic

This clinic is absolutely useless and completely unhelpful every single time!!!

Fantastic experience! As someone recently moved to this location, I was pleasantly surprised by how welcoming and supportive the staff was during my initial visit as a new patient.

Attempted to inquire about the registration process, but was met with an incredibly unhelpful and dismissive attitude from the front desk staff. Definitely will be taking my business somewhere else.

Absolute worst general practitioner I've encountered. During a past visit, a female Muslim doctor treated me unprofessionally. She seemed to be attempting to manipulate me and crossed boundaries by..

The front desk staff come across as unfriendly and appear particularly unresponsive to phone calls during morning hours, with calls consistently going unanswered and the phone ringing endlessly.

Dr. Shah is absolutely exceptional - without a doubt, a solid 5-star provider who goes above and beyond expectations.

STEER CLEAR AT ALL EXPENSES!!! I had scheduled a consultation for today at 3:30pm, and they even dispatched an automated confirmation text message. However, the clinic was shuttered (despite their..

I had a conversation with Stephanie at the front desk, whom I called back after she expressed concern about my father's medication needs. However, after I provided some additional details about his..

Throughout my time with Clayhall Group practice, spanning almost 24 months, I found their services to be consistently excellent and met all of my healthcare expectations.

The management and front desk staff display an appalling lack of professionalism, with clear discriminatory attitudes. Their service is completely unhelpful, and it's evident that this medical..

Phone lines perpetually engaged during supposed operating hours. Overall, the service is abysmal. Reception staff display discourteous behavior. Appointment scheduling stretches on for endless..

- Absolutely terrible customer service - Extremely challenging to contact via telephone. - When the clinic is shut down, there are no recorded guidance messages for callers! - The medical staff lack..

If I could rate this with zero stars, I absolutely would. STEER CLEAR OF THIS PLACE. My elderly grandfather was denied a consultation and redirected to an out-of-hours clinic (despite calling at..

The service here is absolutely terrible! When attempting to contact the medical office by phone, calls are frequently disconnected. I scheduled an appointment for my child, but the doctor never..

The service was utterly unacceptable. The self-registration kiosk was malfunctioning, yet instead of addressing the problem or providing clear guidance, the front desk staff allowed patients to wait..

The front desk staff displayed shocking unprofessionalism, abruptly terminating our call before I could even articulate my inquiry. Such behavior represents a complete failure in customer service..

The medical staff, including the head GP who conducted my private hire license medical, were completely unprofessional. I paid £120 for the service, but she failed to properly complete the form by..

I want to start by praising the exceptional front desk staff - Jazz, Jude, and Rani - who consistently provide outstanding service. The medical professionals here are equally impressive, always..

Since moving from our long-time medical practice of two decades, we've been pleasantly surprised by this new clinic. The front desk staff consistently demonstrate professionalism and courtesy,..

This medical facility urgently requires scrutiny from the NHS due to multiple critical issues. Pregnant women are receiving inaccurate medical guidance, the staff demonstrate unprofessional and..