Kelvedon & Feering Health Centre

Visited my doctor today, who was truly a courteous and skilled professional. The phlebotomist drawing my blood was equally pleasant and kind. I noticed the receptionist handling a difficult patient..

Incredibly discourteous personnel with an arrogant attitude and zero willingness to assist. Prescriptions are consistently delayed despite providing ample 24-hour advance warning! It's no surprise..

Repeatedly frustrated by the inability to secure a time slot, despite following the receptionist's guidance to call precisely at 8 AM. Spent 20 minutes dialing repeatedly between 8:00 and 8:20, only..

Called to schedule a consultation and was put on hold for nearly three-quarters of an hour! However, received a callback post-lunch, shared images with the nurse practitioner, got a hospital..

Smooth sailing throughout my entire experience. No complications whatsoever. The medical professionals - from physicians to nursing staff and administrative personnel - have consistently provided..

No sense of responsibility, if you raise a concern they will dismiss it claiming they're "unable to cope", demonstrating a complete lack of understanding when addressing sensitive issues. The..

I contacted the medical practice first thing in the morning and, after a brief wait, secured a same-day consultation. The physician was exceptionally competent and focused during the examination. I..

Their customer service is a complete disaster, and I've been stuck on hold for nearly an hour with no response, which is par for the course. They mishandled my elderly mother's medical information..

These medical professionals are absolutely terrible. The front desk staff are incredibly unhelpful. I strongly recommend avoiding this practice entirely. When I arrived for my scheduled visit, I was..

Absolutely terrible service in the UK, with staff displaying extremely unprofessional behavior, particularly at the reception desk. I strongly advise avoiding this establishment if you have any..

It's truly disheartening to see dedicated healthcare workers undermined by the poor technological infrastructure of this medical practice. Their phone system is abysmal, and the interior design..

The staff here are consistently supportive, approachable, and genuinely committed to providing the best care possible. Having been a local resident for more than a decade, I've never encountered any..

I've been experiencing top-notch and truly outstanding medical attention throughout the recent period.

Management's incompetence is severely undermining the staff's efforts. While initial challenges after the merger might have been understandable, ongoing issues continue to negatively affect patient..

I'd give zero rating to the Operations Manager based on my recent encounter. While the doctors and nursing staff might be competent, their accessibility was completely obstructed. I was consistently..

Denied care for my critically ill infant of three months! Dismissively instructed me to seek treatment at Colchester hospital, displaying zero compassion or professional courtesy.

Called repeatedly, nearly 240 times between 8:00 and 8:45 AM, desperately seeking an appointment. Finally got through, only to be informed that all slots for today have already been filled 😞

I'm incredibly frustrated with the current situation regarding my mother's monthly medication. She's been without her necessary prescription for several days now. After a prolonged delay, she..

The medical professionals and personnel here have impressed me during my first year with the practice. They're consistently efficient, particularly with managing repeat prescriptions and scheduling..

I've been unable to get through to the surgery's phone line, with multiple attempts from Thursday to Tuesday just to schedule a telephone appointment. Despite being given a slot for Saturday the..