The Jenner Practice

My journey with this general practice has been exceptionally satisfactory since becoming a patient recently - booking appointments has been far more straightforward compared to my former medical..

Absolutely the most dreadful medical clinic imaginable! I spent an excruciatingly long time - over two hours - waiting on the telephone, and one of their receptionists actually terminated the call..

I've held off on writing a review, initially giving the practice some leeway considering the challenges posed by the pandemic. However, after being a patient at the Jenner Practice for several..

Absolutely frustrating appointment setup and abysmal customer service from the front desk. The record-keeping is subpar, with delayed and sometimes missing test results crucial for medical..

I had my initial diabetic consultation with Nurse Kate at The Jenner Practice today. I truly hope more healthcare professionals could match her standard of care. Her communication is exceptional,..

I hold tremendous admiration for NHS healthcare professionals throughout the United Kingdom. We're fortunate to have medical support, despite the significant challenges faced in recent years. The..

If possible, seek out an alternative medical practice. This one is truly terrible. I've been battling depression for a quarter of a year, and they completely dismiss my need to see a psychiatrist,..

Excellent service received this afternoon from the reception team who provided helpful guidance over the phone and facilitated a prescription to be issued for collection. Very appreciative of their..

A mental health practitioner discontinued a medication that had been prescribed by the GP without proper tapering. This type of medication requires gradual reduction rather than abrupt cessation...

Scheduling an appointment here is incredibly frustrating. I've been attempting to secure a follow-up prescription for my birth control for nearly two months, and their booking process is completely..

Since this practice became part of Modality Lewisham, I have noticed a decline in the standard and transparency of care provided, particularly regarding mental health support. I disclosed..

What has become of the Jenner Practice! This practice used to be a reputable GP clinic, but now it's a poorly managed, disgracefully led shell of its former self. When you enter, the waiting area..

The front desk staff consistently demonstrate exceptional politeness, professionalism, and a willingness to assist, whether communicating via telephone or in person. My medical care was provided by..

Got our second coronavirus immunization recently, and the experience was top-notch. Everything was perfectly coordinated and ran smoothly.

Dr. Etok deserves top marks for his exceptional bedside manner, meticulous approach, and genuine care. I'm truly grateful for his professional and compassionate treatment.

Prompt access to an appointment and support when needed.

The service here is frustratingly inefficient. When I arrived just 10 minutes past my scheduled time, after informing them I'd be slightly delayed, they flatly refused to see me and demanded I..

The absolute worst medical practice in the capital A prime illustration of a GP surgery completely devoid of operational procedures and utterly clueless about leveraging modern technology Since..

I work at a community centre that has a GP practice attached. I'm genuinely grateful for the front desk staff who take the time to listen to people. The clinical staff also listen carefully. I feel..

The employees were incredibly friendly and supportive. They demonstrated great understanding when I shared that I use hearing aids and sometimes struggle to catch every word. They truly represent..