St Stephens Gate Medical Practice
Clive S. 3 years ago • From Google
Excellent
Caring doctors make all the difference in healthcare
Despite the parking challenges (mum struggles with elevators), we are truly impressed with this medical practice. Every aspect, from the welcoming receptionists to the responsive call-back system and the exceptional physicians, has been outstanding. The doctor proactively visited my dad at home (without us initiating contact), repeatedly offered mum same-day appointments, and then personally came to see her, spending considerable time providing reassurance. In stark comparison, when we contacted our previous doctors (not in Norwich) back in September, they could only offer a phone consultation on November 3rd!! Absolutely exceptional service.
An extremely discourteous male front desk staff member I just interacted with via telephone call
St Stephens Gate Medical Practice
H H.
Terrible encounter with doctors at St Stephens Gate Medical Practice. One physician completely missed diagnosing my medical condition (which I later discovered had clear, potentially..
St Stephens Gate Medical Practice
Rob E.
Medical professionals vary in their approach and compassion. In my personal journey with this surgical procedure, every interaction has been deeply unsatisfactory. The entire experience felt cold..
St Stephens Gate Medical Practice
D P.
I've been with this surgical practice for an extended period, and their quality of care has drastically declined. In recent years, they've consistently mishandled my prescription orders, and the..
St Stephens Gate Medical Practice
Dani C.
Been a loyal patient at this practice for years, and now they're dropping me just because I moved a short distance away. What a ridiculous decision. Absolutely frustrated. 😡
St Stephens Gate Medical Practice
Tanya N.
I've encountered an incredibly compassionate medical professional who genuinely listens and takes my health concerns seriously. After enduring years of dismissal from previous doctors who insisted..
St Stephens Gate Medical Practice
Suzy W.
I've made numerous attempts to contact your office without success! Both your receptionist and my tenant have exploited and manipulated the system! They absolutely should not be part of your..
St Stephens Gate Medical Practice
sue (.
A standard healthcare facility that meets typical expectations without standing out particularly positively or negatively
St Stephens Gate Medical Practice
Andrew C.
I'm constantly frustrated by the impossibility of securing an appointment. Initially promised a callback, I was left waiting, and after three hours of hearing nothing, I rang again. The staff..
St Stephens Gate Medical Practice
Nina N.
My encounter at this medical facility was extremely disappointing. The receptionist displayed an unpleasant demeanor during our phone conversation, and the general practitioner was unprofessionally..
St Stephens Gate Medical Practice
Christian S.
This surgery has significantly deteriorated over recent years, particularly since the departure of seasoned, skilled physicians. When a doctor begins the consultation by declaring "we've only got 5..
St Stephens Gate Medical Practice
Katy W.
Dr Greenwood is an absolute lifesaver! After a decade of struggling to find the perfect anxiety treatment, they've finally prescribed the ideal medication for me. Their communication and..
St Stephens Gate Medical Practice
Richard S.
Medical professionals completely disregard my concerns and consistently prescribe inappropriate treatments! Total incompetents!!!
St Stephens Gate Medical Practice
Stephanie D.
Since joining in January, I've been thoroughly impressed with the practice. The staff are genuinely attentive and take care to thoroughly understand and address any concerns I raise. The callback..
St Stephens Gate Medical Practice
Tom W.
I rarely reach out to my general practitioner, but yesterday I urgently needed assistance. I articulated the critical nature of my condition and its profound effects on both my physical and mental..
St Stephens Gate Medical Practice
kevin t.
Skilled medical professionals who performed an exceptional surgical procedure with impressive expertise and care.
St Stephens Gate Medical Practice
Ruth D.
I've been a patient at this practice for a decade, and throughout my time, the staff have consistently demonstrated friendliness and professionalism. While booking appointments can be challenging..
St Stephens Gate Medical Practice
Lorna M.
Exceptional, compassionate customer support
St Stephens Gate Medical Practice
Jason I.
I'm bewildered by the current state of this medical practice. When I attempted to schedule a consultation with my previous physician, I was informed that the earliest available phone appointment..
St Stephens Gate Medical Practice
Elizabeth W.
During a recent health incident involving an allergic reaction, I experienced exceptional treatment from the entire St Stephens Gate medical staff. Dr Healy, who was on duty, along with Laura the..
St Stephens Gate Medical Practice
Tristan P.