OO

Only1pun O. 4 years ago • From Google

Rating

Great

Caring doctors make up for reception's poor attitude

The sign-up process was somewhat time-consuming, but once you're registered, you can be confident in the quality of care you'll receive. The front desk staff could benefit from training in customer service, including the importance of active listening and avoiding interrupting patients. The medical professionals are exceptional and supportive. Their compassionate approach creates a comforting environment that is precisely what patients need during a healthcare visit. The waiting area is roomy, with a few parking spots available in front, and the clinic's location on Bilton Road is ideal. COVID-19 precautions were well-implemented, so there are no concerns in that regard. However, the waiting time could be improved, which would be greatly appreciated, though this seems to be standard practice. 4 stars

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