The Lakes Medical Practice
Intoccabile309 I. one year ago • From Google
Poor
Caring doctors offset by frustrating administrative experience
The medical professionals are compassionate and skilled, but the front desk personnel consistently display a dismissive and abrasive attitude, often making hasty judgments without proper listening. When seeking a vaccination appointment, one might logically press the appointments button, only to find it bizarrely categorized as a general inquiry. To actually schedule, you must wait until after 11 and navigate to a different menu option—a frustratingly counterintuitive process.
I've been thoroughly impressed by the medical professionals at this clinic, who demonstrate remarkable skill and dedication. Nevertheless, my encounters with the front desk personnel have fallen..
The Lakes Medical Practice
Peter D.
Unhelpful staff, scheduling is a nightmare, and their phone reservation process is completely absurd.
The Lakes Medical Practice
2 T.
The receptionists are a complete embarrassment, with Tracy being especially problematic. They consistently fail to comprehend basic inquiries and provide incorrect guidance, which potentially..
The Lakes Medical Practice
deborah c.
I've been battling a respiratory infection, and I must say the medical practice has been exceptional. The front desk staff have been incredibly supportive, and Dr. Singh has been outstanding -..
The Lakes Medical Practice
Kev A.
Arguably the most exceptional medical practice I've encountered. Despite their incredibly hectic schedule, no request is too challenging for them. While numerous individuals are prone to hastily..
The Lakes Medical Practice
Danielle D.
Unwelcoming front desk staff. Terrible interaction and communication skills.
The Lakes Medical Practice
Tracey W.
Skilled, well-informed, and compassionate
The Lakes Medical Practice
T S.
The healthcare professional drawing my blood completely skipped sanitization protocols and handled the procedure without protective gloves. Her casual justification was simply claiming my hand..
The Lakes Medical Practice
akam s.
This service is completely mismanaged, with no sense of timing or customer comprehension. They barely deserve even a single star rating.
The Lakes Medical Practice
erin r.
An utter disappointment of a medical facility, once renowned for excellent care, but after repeated failures affecting both myself and my aging mother - ultimately resulting in her hospitalization -..
The Lakes Medical Practice
Maryam Y.
Scheduling an appointment requires a staggering six-week lead time, unless you're prepared to instantly abandon your plans and rush to the doctor's office. The general practitioners I've encountered..
The Lakes Medical Practice
Diana S.
I scheduled an urgent appointment and took time off work, but upon arrival, they claimed the staff member who booked me hadn't properly registered my name. It was absolutely ridiculous—especially..
The Lakes Medical Practice
Angel G.
I'm incredibly grateful for the exceptional care my elderly mother receives at this GP practice over the past two years! The receptionists are genuinely compassionate towards their older patients,..
The Lakes Medical Practice
Joab W.
Medical professionals have been incredibly supportive during numerous challenging moments involving my child.
The Lakes Medical Practice
malcolm f.
I consistently experience exceptional service from the staff at this medical facility, with doctors and nurses who are both well-informed and compassionate when addressing my concerns. While..
The Lakes Medical Practice
Kathleen L.
Exceptional customer care, starting with the delightful Karen at the front desk and extending to Dr. Salim's prompt attention. Much appreciation for the outstanding service.
The Lakes Medical Practice
ruth d.
After being a loyal patient at Silver dale medical practice for three decades, I became deeply frustrated waiting 5 weeks for a telephone consultation about a letter related to my recent cancer..
The Lakes Medical Practice
joseph c.
Can never get through on the phone lines. Their customer service is incredibly dismissive, with staff consistently providing unhelpful and indifferent responses. I strongly believe this business..
The Lakes Medical Practice
Easy E.
Living with PTSD and bipolar disorder can make life challenging, and my mental health can be unpredictable. However, this medical center has been incredibly supportive and understanding. I have..
The Lakes Medical Practice
Tim G.
You've been incredibly supportive whenever I've reached out, and I truly appreciate your dedication during these challenging circumstances :)
The Lakes Medical Practice
Lulu C.