RR

Rachel R. 11 months ago • From Google

Rating

Bad

Caring doctors on ground floor help me

I have switched my medical care to Clarance medical centre, which is more accessible given my pain levels. They have actually listened to my needs and provided me with a ground floor doctor, unlike Lee house who consistently assigned me upstairs physicians despite my repeated requests for a ground floor consultation due to my constant pain. At Lee house, they would speak to me dismissively, almost implying I was some kind of drug-seeker, which I absolutely am not. They also failed to properly address my medication request queries, even when I proactively tried to understand when I could next request my prescription. The quality of care at Lee house has dramatically declined since doctors Moorer and Buruar left - they were exceptional practitioners who truly understood patient needs. If those doctors were still there, I would never have considered changing medical centres, as they were unquestionably superior in every way.

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