JC

Jessica C. 7 years ago • From Google

Rating

Poor

Caring doctors overshadowed by terrible front desk attitude

The medical professionals are excellent, but certain staff members at the front desk, particularly the lead pharmacy technician, display an unacceptable demeanor. Her communication was markedly hostile, condescending, and disrespectful. Her errors stemmed from insufficient expertise, and she showed no inclination to resolve a prescription issue. She continued her inappropriate behavior even in the presence of my children, only ceasing when I directly requested her to stop. Her conduct was thoroughly unprofessional, and such an attitude is completely unwarranted in a healthcare setting.

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