Holland Park Surgery

The medical staff at HPS are incredibly professional and supportive. Our family has been patients at this practice for nearly two decades. We continue to come here because of the exceptional..

I want to extend my deepest gratitude to Dr Ali Al-Rufaie, Dr Naik, and Dr Lowi, along with Nurse Practitioner Maria, for the incredible support you've provided since my initial consultation. You..

The receptionists' rudeness is absolutely shocking. I can't comprehend why management isn't addressing this issue! It's deeply disappointing because most GPs are actually competent. Except Dr Bala..

I'm really impressed with this medical facility. The staff is incredibly welcoming and expertly trained. I've been bringing my whole family here consistently, and we've always received top-notch..

Truly exceptional service and compassionate healthcare - I'm thoroughly impressed beyond words! Coming from a loyal family who has trusted this practice for three generations, I'm incredibly thankful!

I haven't undergone my medical consultation yet, but I diligently completed the new patient registration through the online portal a month ago to transfer to Holland Park surgery. Surprisingly, they..

My interaction with Holland Park Surgery has been exceptional. From scheduling appointments with the reception staff to consulting the prescription team, every interaction has been marked by..

Superb experience. Skilled medical professionals and attentive nursing staff. Friendly and supportive front desk personnel. Wholeheartedly praised.

Luckily, I don’t have cause to visit or contact very often, but when I do, I am always incredibly impressed. My most recent contact involved speaking to reception, seeing a nurse and then a follow..

Absolutely deplorable. Utterly disastrous interaction with service provider. Formal complaint escalated to NHS England Commissioner.

This general practice stands out as the most exceptional I've experienced in the UK, with staff from the front desk to the physicians displaying remarkable compassion. When you contact them, they..

Heads up to potential patients: After transferring to this general practice three months back, I'm still struggling to secure a single appointment owing to their extremely constrained scheduling..

Reception staff are consistently criticized for their subpar service, and I concur with these complaints. However, management seems completely indifferent and takes no corrective action! The..

Upon signing up at this centre, I concur with previous remarks - the front desk personnel are absolutely appalling. Never in my entire life have I encountered such rudeness and arrogance from..

Consistently delivers reliable assistance

Hands down the most discourteous and least supportive front desk staff I have ever encountered.

Exceptional customer care with friendly and supportive staff, from the front desk personnel to the medical professionals.

I underwent a minor surgical procedure and was greeted with exceptional warmth by Dr. Bavani and Nurse Liezl. From the initial moment, they displayed remarkable kindness, offering unwavering support..

Truly, there's a profound dysfunction at this establishment. The receptionist's and her self-important "reception manager's" hostile demeanor and lack of professionalism is utterly shocking. After..

The reception's service is truly abysmal. Bordering on discourteous. I recognize that the phone operators are purely transactional, but there's significant potential for enhancing communication..