Shay Lane Medical Centre

Terrible customer support and disrespectful employees. Steer clear of this facility and seek alternative medical services if you want a quality healthcare experience.

The front desk personnel are utterly insufferable and blatantly dishonest, as my wife and I can personally attest. In my wife's situation, they were so callous that they brought her to tears. The..

Absolutely the worst surgical experience possible. The front desk staff lack any warmth or empathy. Medical professionals seem completely indifferent. Scheduling is painfully slow and disorganized.

The front desk personnel display a shockingly discourteous and disregarding attitude towards customers.

Since moving to the neighborhood last year, I've signed up my family with Shay Lane Medical Centre, and I'm pleased with their service. Whenever I've needed medical advice for myself or my children,..

Despite past challenges with the clinic's administrative staff, I feel compelled to highlight Dr. Taylor-Bernard's exceptional qualities. His remarkable empathy and genuine care create an..

I usually don’t leave reviews but I was really impressed with Dr Taylor Bernard. I was worried about a rash that my daughter had developed. The team arranged me an emergency appointment and I was..

I feel compelled to provide a balanced perspective to counteract previous critical feedback. Shay Lane Medical Practice is truly exceptional. I have been a patient here for nearly three decades. The..

Dr Haslam was exceptional. Provided comprehensive care for my mother's complex health concerns and demonstrated remarkable attention to detail. Expertly communicated each medical condition and..

I perused the reviews and found them quite puzzling! It appears there are 2 GP practices operating from this location. I'm guessing 1 is exceptional (receiving top-tier ratings) while the other..

We've been loyal patients of this medical practice for an extended period, and the entire staff consistently demonstrates exceptional compassion and professionalism. Their ability to schedule..

If zero-star ratings were possible, this review would have them. The front desk staff at Dr. Patel's practice are incredibly discourteous, distant, and completely useless. I've never encountered..

I'm currently studying at university and have temporarily registered at this clinic while back for the summer. Dr Taylor Barnard and the entire medical practice were absolutely fantastic - I wasn't..

Sure, the front desk personnel come across as aloof and bothered when you approach them, but they're not the reason you're here. The healthcare professionals are top-notch, with Dr. T B standing out..

Disinterested, curt, and ineffective front desk staff member.

The front desk staff are incredibly unwelcoming, mirroring Dr. Patel's demeanor. They force patients to endure lengthy waits without providing any means to signal for assistance, and they display..

Every time I call Dr Patel's office, the telephone is promptly and courteously picked up. The medical staff and administrative team consistently demonstrate professionalism and helpfulness in their..

Dr. Bernard Taylor promptly attended to me, and the front desk personnel were extremely friendly and welcoming.

Doctors are excellent. However, the administrative staff desperately need training in customer service and interpersonal communication. Dr. Barnes prescribed me a week's course of antibiotics and..

I am overwhelmed with gratitude for the exceptional kindness and empathy shown by the medical professionals and administrative team at this healthcare facility while caring for my elderly mother...