The Wand Medical Centre

I'd rate this a zero out of five if possible. GPS technology might be impressive, but the customer service representatives are downright disrespectful and clueless. Getting through to someone on the..

I've always had a smooth experience with the front desk staff, and the physicians are truly excellent. While there might be occasional delays when it comes to medication follow-ups, I believe we..

Exceptional employees who truly show compassion. Anyone criticizing this place is just complaining without justification, in my honest opinion 💖

Over my 16-year history with this medical practice, I've generally had positive experiences with previous general practitioners. However, I'm rating this review at 3 stars due to recent issues with..

Professional and welcoming staff provided clear, detailed explanations about the upcoming treatment process, making me feel completely at ease.

Terrible customer care, bordering on professional misconduct. Zero communication, no diagnostic follow-through. Steer clear of this facility at all costs.

I'm planning to file a complaint with the Care Quality Commission due to the absolutely terrible patient treatment I experienced. I arrived at 8:30, stood in line, and when I finally reached the..

Nearly impossible to schedule a consultation, I'm thoroughly dissatisfied with this medical practice. Strongly advise avoiding them and definitely do not sign up as a patient.

I want to express my heartfelt appreciation for the incredible nurse Leslie, who stands out as the most exceptional healthcare professional I've ever encountered. Her compassionate care was truly..

The front desk staff are absolutely terrible, displaying a complete lack of professionalism and basic courtesy. During my visit, I witnessed multiple unanswered phone calls that just continued..

Customer service phone lines consistently shut down earlier than their advertised hours, despite claiming to be available until 5:30 PM.

The doctors here are excellent, but the receptionists are a complete disaster. They lack basic communication skills and professionalism when interacting with patients. Their rudeness and abruptness..

Avoid attempting to contact them via telephone at all costs.

The absolute worst general practitioner I've ever encountered. These individuals show zero concern for their community or the well-being of their patients. THEY WILL COMPLETELY DISREGARD YOU,..

On November 3rd, I received a callback from Dr. Willis, who was incredibly compassionate when discussing my hernia issue, which is a secondary concern to my current deep vein thrombosis (DVT). He..

Superb customer support with a courteous front desk staff who carefully heard out my concerns and promptly scheduled a follow-up call within half an hour. The entire interaction was seamless and..

Hands down, this is the most terrible medical practice I've ever encountered. The physicians are incredibly disrespectful, and securing an appointment is nearly impossible. Fundamentally, they show..

Scheduling a consultation here is incredibly frustrating, and their timing is consistently terrible - appointments are perpetually delayed by 40 minutes to an hour.

Absolute disaster of a healthcare provider. I've been their patient for nearly four decades, and they completely missed diagnosing an ulcer that plagued me for years. The condition eventually..

My son sought a medical excuse today. A female physician called and immediately displayed a critical attitude, asserting that individuals with epilepsy should be working. My son is on lcwr and has..