Horizon Healthcare

The front desk staff could seriously benefit from improving their interpersonal communication abilities. Their demeanor is extremely unprofessional and off-putting. People don't choose to visit..

This reception is absolutely terrible, with staff displaying a shocking lack of professionalism and basic courtesy. Yogita, in particular, demonstrates a complete inability to communicate..

Received physiotherapy treatment from Gaffa, and I'm thoroughly impressed. Absolutely deserves a perfect rating - he's exceptional. I wholeheartedly endorse his services.

Heartfelt gratitude to the incredible team at this medical practice. Without their exceptional support, my uncle's situation would be far more challenging. Their level of assistance goes above and..

Honestly, the most problematic aspect of Horizon Healthcare is their front desk staff. The receptionist demonstrates an unacceptable level of rudeness and unprofessional behavior when interacting..

Absolutely terrible front desk service. The person working the reception area displayed zero professionalism and completely failed to provide even basic customer assistance. Incredibly disappointing..

I've had firsthand experience with Horizon Healthcare through my mother, and it's truly an exceptional medical practice. Scheduling appointments is incredibly smooth, and the entire team radiates..

Shockingly Disrespectful and Completely Unprofessional Patient Interaction The Front Desk Staff demonstrates a terrible attitude and seems entirely disinterested in performing their job duties. If..

I cannot express enough appreciation for Horizon Healthcare. Their unwavering support has been exceptional. The general practitioners are consistently kind and attentive, always lending a..

Pristine and elegant session. HCA demonstrated exceptional communication and incredibly swift replies. I felt thoroughly cared for and appreciated. Many thanks.

Absolutely terrible customer service!!!!

Arguably the most poorly managed medical practice in the United Kingdom! Even after relocating from Halsbury Street to Stoughton Drive North, their appointment scheduling remains an absolute..

After transferring my elderly father to Horizon Surgery from a previous medical facility where temporary doctors failed to provide the necessary care for his palliative condition, I've found an..

They claim the physician was supposed to contact me, but that never happened. This holiday season has completely disrupted their scheduling process. I've been without my essential medication for a..

Getting an appointment here is a constant headache. Every morning at 8 am sharp, I'm already 15-20th in line, and by the time my turn comes, they claim no appointments are available and refuse to..

Dr Dayah quickly arranged an urgent ECG with Nurse Alex at Horizon Medical Centre when I experienced heart-related concerns. By doing this, I avoided the lengthy wait and potential complications of..

Scheduled a pediatric check-up for my infant, and we've been waiting since 5:20 PM, still not seen by 5:22 PM. The staff explained a medical emergency caused a 20-minute delay. Why not communicate..

Absolutely Terrible customer service 👎 I attempted to schedule an appointment early in the morning, only to be informed they were completely full for the day. Frustrated, I personally visited the..

It's truly disheartening to report the extremely poor quality of service at this medical facility. Repeatedly, I receive appointment notifications for my child, only to arrive and discover no record..

The staff at this place desperately need to improve their customer interaction. The front desk personnel are particularly problematic. They consistently demonstrate a complete lack of courtesy..