The Loxford Practice

This is my worst experience with a GM since I moved 4 years ago to East London. Reception is the worst, and referral is out of this world, this is supposed to be a prison and not a GP..

I filed an address modification request in November 2024 and repeated it in December 2024, substantiating my claim with bank documentation. Regrettably, the reception personnel displayed complete..

I recently had the pleasure of conversing with an exceptional receptionist named Marriah over the phone. Her assistance and warmth left a lasting impression on me. It's refreshing to encounter such..

I met with nurse Hameed during my appointment, and it was a great experience. She was incredibly professional and provided me with all the information I was looking for. I appreciate her help and..

My postpartum journey has been marred by what appears to be a series of administrative blunders in scheduling appointments. As a first-time parent, I had hoped for a smooth and supportive experience..

Spent nearly an hour on hold, stuck in the first spot in the queue, and still no resolution. It's baffling how this company manages to maintain a rating above 4 stars when their customer support is..

Rubeena stands out as an exceptional healthcare professional, and this medical practice truly benefits from her presence. She has cared for most of my family members, consistently putting us at ease..

I had an absolutely terrible experience. I was scheduled for a blood test on 23.07 at 2:30 pm, but upon arrival, no one was aware of my appointment. At the downstairs reception, they claimed..

THE WORST GP EVER ABSOLUTE DISGRACE TO THE HEALTHCARE SYSTEM‼️ Promised a referral back in January 2025, I've endured six months of complete radio silence, only to be informed the referral was just..

I've been completely let down by their lack of support whenever I've sought assistance. As a result, I'll be taking my business to a different provider.

I attended a routine mum and baby checkup at 8 weeks, including vaccinations. Initially, the GP seemed completely unaware of the purpose of our visit, repeatedly questioning why I was there. To my..

Three separate contact numbers, yet none actually connect you to a real person. Completely ineffective and totally impractical for working professionals who can't spend hours waiting on hold until..

A truly outstanding general practitioner who provides exceptional support and assistance.

Nurse Caffey's exceptional care left an indelible impression on me. Her remarkable dedication to patient service truly stood out, consistently demonstrating excellence in her work. Not only did she..

I'm absolutely appalled by this surgery's complete lack of professionalism. Their staff seem utterly clueless about patient interactions, with zero communication about essential tests or required..

I spent an excruciating 75 minutes waiting on hold, only to have a representative pretend they couldn't understand me and abruptly disconnect the call the moment I finally got through. When I..

Welcoming and bustling establishment.

I am grateful to Mr. Tarique Amir, the receptionist who assisted me during my arrival at the clinic while experiencing intense pain. He supported me with patience and compassion, and thanks to his..

Against my typical approach, I was directed to this medical practice due to my GP's current workload and referral callbacks. During a phone consultation, I encountered an incredibly unprofessional..

Dr. Rao is truly remarkable. Right from the initial consultation, she attentively listened and explained everything with remarkable clarity and empathy. Her professional approach is complemented by..