Shakespeare Road Medical Practice
Stephen C. one year ago • From Google
Excellent
Caring nurses made all the difference for me
Throughout the years, my experience with this medical practice has had its ups and downs, but this year they truly rose to the occasion when I needed them most. The nursing staff has been exceptional, consistently providing support with genuine warmth and cheerful demeanor. While my interactions with doctors have been limited, they have been prompt and effective whenever their assistance was required. It's crucial to remember that this is a bustling medical facility operating under significant pressure. We patients often view our individual health concerns as paramount, which is natural, but the staff must balance hundreds of equally critical cases simultaneously. Occasional moments of tension do arise, primarily with administrative personnel who can sometimes seem somewhat detached. I believe these staff members might occasionally lose sight of the profound impact their role has on the patients they serve.
Dr. Atalla is an incredible healthcare professional who truly listens and provides exceptional support. He's been incredibly helpful and attentive to my needs, and I'm deeply grateful for his..
Shakespeare Road Medical Practice
Bailey W.
Utterly appalling behavior - we're not responsible for the receptionists' miserable job satisfaction! If they're going to be so unpleasant and rude during phone interactions, they should seriously..
Shakespeare Road Medical Practice
Laura D.
Incredible assistance from Val, a tired mother with two young children under two years old. I had registered my daughter two weeks prior, but her vaccinations hadn't been scheduled in time...
Shakespeare Road Medical Practice
Mr Gary Elliott
Absolutely disgusting practice, can't get hold of reception, tried making appointments numerous times and even the asphma nurse has tried and still no reply after urgent from her to gp, I've had to..
Shakespeare Road Medical Practice
Praveen M.
I am utterly frustrated with the substandard care provided by Shakespeare Road GP. My elderly father, who relies on insulin and is a UK citizen, was abruptly and inexplicably removed from their..
Shakespeare Road Medical Practice
Annan T.
These items meet expectations and perform satisfactorily. They do the job without any significant issues or complaints.
Shakespeare Road Medical Practice
Damian D.
started phoning at 10 reached them by 1115 then informed would return call calls again at 245 again told they'd call back nothing now too late as office shut for 3 days what a complete disaster..
Shakespeare Road Medical Practice
Sharon D.
I am deeply distressed by the treatment I've received from this medical practice, and I now regret leaving my previous Guildowns clinic. Despite feeling unwell, I have not been able to consult with..
Shakespeare Road Medical Practice
W P.
Mrs. Talman, the nurse I encountered during my visit, was absolutely exceptional and incredibly supportive. I'm truly grateful for her assistance.
Shakespeare Road Medical Practice
marty1969 m.
Completely disorganized and utterly useless, They boast about welcoming new patients, yet they can't even provide adequate support for those already enrolled! Their service is a complete..
Shakespeare Road Medical Practice
ilie s.
I'm utterly frustrated by the complete lack of patient care at this medical practice. I urgently required this appointment, and they've already rescheduled twice without offering any earlier booking..
Shakespeare Road Medical Practice
Emillio G.
Abysmal customer service, depressing personnel, terrible demeanor, and appalling treatment both face-to-face and via telephone. Undoubtedly the most subpar medical practice in the entire Basingstoke..
Shakespeare Road Medical Practice
Marie M.
Since leaving this review I've met with the manager twice. I believe there are clear communication gaps within the surgery, with locum doctors frequently changing. I hope improvements will come..
Shakespeare Road Medical Practice
Piotr G.
At this GP practice, they seem to rely on mystical practitioners rather than medical expertise. The physician diagnoses conditions through a mere phone call, without physically seeing the patient...
Shakespeare Road Medical Practice
Nicci N.
I contacted the medical helpline on Tuesday, and they submitted a referral to the surgical department. They were supposed to reach out to me within six hours. However, no one made an effort to call,..
Shakespeare Road Medical Practice
Angela w.
Can't even schedule a basic appointment... I'm returning to my previous doctor, who actually shows genuine concern for their patients.
Shakespeare Road Medical Practice
Ewa s.
Absolutely dreadful medical clinic in the Basingstoke area. I strongly advise everyone to steer clear of this healthcare provider 🙏
Shakespeare Road Medical Practice
Carol H.
Completely worthless - month after month I'm battling with the medical practice regarding my autistic daughter's prescription, which they consistently mess up, and they perpetually shift blame onto..
Shakespeare Road Medical Practice
Promise Z.
Dr. Atalla provided me with excellent guidance that I truly valued. His communication was clear and professional, and he even added a touch of humor that brightened my mood. I am genuinely grateful..
Shakespeare Road Medical Practice
O L.
Appalling service! Utterly repulsed by the treatment I've received. I sought a consultation via phone or email, even sent visual evidence of my eye-related issue, only to be offered a phone..
Shakespeare Road Medical Practice
Noel F.