DH

David H. one year ago • From Google

Rating

Bad

Caring practice fails patient in critical health moment

A Compassionate Practice? Think Again In January 2024, after a brief 2-minute examination, they diagnosed a hernia and advised weight loss and a support belt. By September/October, I returned seeking pain relief, leading to a scan, CT scan, and ultimately a colonoscopy while under hospital care. Colon cancer was discovered, prompting an urgent November operation where part of my colon was removed, with the devastating news that the disease had spread to my liver. I'm currently undergoing chemotherapy, hoping for liver resection surgery followed by additional treatment. Regarding the supposed "caring" aspect... I received a message suggesting a spring COVID booster, which I was eager to receive. After consulting my consultant, who confirmed it could only be administered during a treatment-free period due to my compromised immune system, I explained my chemo cycle: 5-day rest periods after 15 days of continuous treatment. When I called the practice to discuss potential vaccination windows—Easter weekend or May 8th—I was met with a dismissive response from a supposedly medically qualified receptionist who flatly stated no clinics were available and suggested I find alternative vaccination options. And just like that, the conversation ended. A CARING PRACTICE...? Hardly.

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