MD

Min D. 3 years ago • From Google

Rating

Bad

Caring staff but frustrating appointment and referral process

The medical professionals at this practice, including the doctor and nursing staff, demonstrated genuine compassion and professionalism. Unfortunately, the administrative team severely undermines the quality of care through their inefficiency. Scheduling an appointment is an incredibly frustrating experience, and the reception staff appear completely incapable of managing basic tasks. Additionally, I've encountered significant bureaucratic obstacles, with incorrect guidance leading to substantial delays in my referral process. This has been, without doubt, the most poorly managed medical practice I've ever encountered, and I am definitively seeking healthcare elsewhere.

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