Kirkby Community Primary Care Centre (3)
Melanie R. one year ago • From Google
Bad
Caring staff but frustrating appointment system
The surgery initially seemed wonderful, with compassionate and supportive personnel. However, I've been struggling to secure an appointment for an extended period, constantly being told to "try again tomorrow." I've reached out to the practice manager requesting a callback, but regrettably, no communication has been forthcoming. Something appears to have shifted at this medical practice, and not in a positive direction. The general practitioners themselves are exceptional - if only accessing their care wasn't such a challenging ordeal.
Completely pointless experience. Now forced to endure a 24-hour wait to obtain zapine for my back pain. Compelled to schedule a physiotherapist appointment for today when I wanted to consult a..
Kirkby Community Primary Care Centre (3)
Janet J.
The personnel at this clinic, from the front desk staff to Dr. Hussain, are exceptional. They completely alleviated my concerns and attentively heard my every word. An outstanding medical practice..
Kirkby Community Primary Care Centre (3)
Amanda G.
Called early this morning at 8 o'clock and was warmly welcomed by a delightful, helpful receptionist who scheduled me an appointment with Dr Kesar at 10:40. He's a wonderful doctor, incredibly..
Kirkby Community Primary Care Centre (3)
Alison H.
I stopped by the clinic today and consulted with Dr Hussain. He was truly exceptional, comprehending my issue with remarkable clarity and demonstrating precise expertise in addressing my concerns...
Kirkby Community Primary Care Centre (3)
Sam M.
Following consultations with three other physicians, Dr Hussain approached my medical issue with remarkable assurance and compassion, demonstrating truly exceptional professional standards. Updated..
Kirkby Community Primary Care Centre (3)
Yellow C.
After battling intermittent vertigo for several years, the condition has recently become more disruptive than ever. This morning, I called to schedule an appointment and was pleasantly surprised..
Kirkby Community Primary Care Centre (3)
Amie R.
Dealing with this medical practice has been an absolute ordeal. The referral process was painfully slow, dragging on for months, and they managed to misplace the paperwork, forcing me to restart..
Kirkby Community Primary Care Centre (3)
Anthony B.
The front desk staff was incredibly friendly and accommodating. Their welcoming demeanor made my interaction a truly delightful experience. I'm grateful for their outstanding service.
Kirkby Community Primary Care Centre (3)
mark s.
This healthcare provider urgently requires a contract evaluation by its financial backers. They're solely focused on emergency services, neglecting comprehensive patient care and preventing..
Kirkby Community Primary Care Centre (3)
RANDOMS R.
I haven't actually consulted a physician yet, so I can't evaluate their services, but the elderly female receptionist urgently requires additional customer service training. Her communication style..
Kirkby Community Primary Care Centre (3)
Steven E.
After countless attempts to reach someone, I finally connected with the receptionist, only to be informed that no appointments were available for the day and advised to try again tomorrow, and this..
Kirkby Community Primary Care Centre (3)
Debra D.
The personnel here are consistently supportive, and the physicians always attend to me promptly. Given my multiple medical issues, I find myself here frequently, yet I have absolutely no criticisms..
Kirkby Community Primary Care Centre (3)
Annabel D.
I recently consulted Dr. Elgerray, and my experience was excellent. He demonstrated a high level of professionalism, conducted a comprehensive examination, and was attentive to my concerns. I can..
Kirkby Community Primary Care Centre (3)
Jane S.
Attempting to secure a medical appointment has been an incredibly frustrating experience, with nearly four weeks passing and no resolution in sight. This healthcare facility's scheduling process is..
Kirkby Community Primary Care Centre (3)
Kim G.
If you're flexible about which physician you see and are willing to call early in the morning to schedule, you can typically secure an appointment. While I personally prefer continuity with the same..
Kirkby Community Primary Care Centre (3)
Cherise M.
I've been experiencing ongoing issues for an extended period, and despite repeatedly reaching out to them, they appear completely indifferent and unwilling to provide any meaningful assistance...
Kirkby Community Primary Care Centre (3)
Natalie C.
I visited the clinic for a blood pressure screening, and the nurse attending to me was incredibly warm and comforting. Her friendly demeanor helped me relax during the appointment. I truly..
Kirkby Community Primary Care Centre (3)
Phil R.
My elderly mother, aged 80, is completely out of her prescribed medications. She's informed the medical office staff that she's experiencing health complications after being without her drugs for..
Kirkby Community Primary Care Centre (3)
Leanne W.
Calling repeatedly since early morning, and after multiple attempts, I'm informed there are zero available time slots. We've been waiting for four full days now. This is an absolutely unacceptable..
Kirkby Community Primary Care Centre (3)
phillip c.
The front desk staff were incredibly discourteous and abrupt, quickly disregarding my legitimate concerns without fully comprehending them. Their lack of empathy and professional demeanor was..
Kirkby Community Primary Care Centre (3)
Simon S.