Oak Tree Surgery | Meddygfa Coed Derw

Sluggish response time. It's been five weeks since my blood work, and I'm still waiting for results. They keep promising a phone call, but at this rate, I might not even be around to receive it. The..

Terrible healthcare facility where assistance is virtually impossible to obtain. Attempting to contact them at 8:00 AM reveals an already overwhelmed phone system, with online consultations equally..

Always dependable. Consistently supportive. Much appreciation.

Getting hold of someone here is an absolute nightmare, often consuming up to half an hour. This morning, I was supposedly first in line, but when the phone rang, no one picked up. I let it continue..

NO COMMUNICATION CHANNEL, THIS IS UNFAIR Mandatory in-person registration for new patients is absurd. You must provide a contact email address on your website for accessibility and convenience.

Scheduling an appointment here is nearly impossible. Even when you manage to book one, they consistently lag 30-60 minutes behind. The general practitioners appear completely indifferent to..

Highly Satisfactory Medical Procedure, admittedly the process can be challenging and involves some waiting periods. However, from my perspective, if you have a medical issue that requires attention,..

This surgical practice is truly exceptional. The entire staff demonstrates remarkable compassion, empathy, and expertise. I fully recognize the immense challenges of managing a medical practice in..

The healthcare professionals are wonderful. However, the front desk staff are incredibly unhelpful, and their communication is completely ineffective and totally unacceptable.

What a frustrating experience that explains why A&E departments are struggling. It took me nearly half an hour just to connect with a staff member, and ultimately, I abandoned my attempt. The system..

Recently moved here and thrilled we chose this surgical center. Absolutely perfect in every aspect - there's no better way to describe it.

Despite the self check-in system being down, the staff were consistently helpful and welcoming, ensuring a smooth process.

Despite occasional lengthy phone wait times, the receptionists remain highly competent and supportive. The real issue lies with Brackla's rapid growth, which the local council has failed to address..

Absolutely dreadful surgical experience! Steer clear of this facility at all costs.

This surgical procedure deserves less than the lowest rating possible. It was an absolute disaster from start to finish.

Absolutely frustrating to endure a 40-minute wait two consecutive days, only to be informed there are no available doctors and no appointment possible. This medical practice has been declining in..

Top-notch customer care that truly exceeded my expectations.

Attempting to secure an appointment with this general practitioner is an exercise in frustration. I'd give them zero stars if possible. Their communication is abysmal - they bombard you with links..

I've been a patient at this medical practice for more than 12 months, and everything has been smooth sailing. The entire team, from physicians to support staff, is absolutely wonderful. Requesting..

Incredible rudeness from the front desk staff, absolutely zero assistance provided. Employees like her tarnish the reputation of this medical practice. Given the numerous complaints about their..