MN

Martyna N. one year ago • From Google

Rating

Great

Caring staff in an overwhelmed practice

The medical center has been grappling with appointment availability issues, yet their service quality remains commendable. Each interaction, whether in person or via phone, has been marked by exceptional care. The staff's dedication and warmth are truly noteworthy, consistently striving to deliver top-notch service. I've been a patient here for nearly four years now. My heart goes out to the reception team, who often face unwarranted verbal aggression. I've witnessed patients loudly demanding immediate doctor consultations, refusing to leave until their demands are met - as if the receptionists could conjure appointments out of thin air. Despite these challenges, the practice maintains a high standard of care. However, it's evident that resource constraints are taking their toll on this otherwise excellent healthcare provider.

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