Brunton Park Health Centre

I have consistently found this GP practice to be excellent whenever I have required their services!

I’ve had a very positive experience with this GP surgery. The staff are always friendly, helpful, and respectful, whether you’re speaking to reception or seeing a clinician. Appointments are..

I am writing on behalf of my partner, who has been a patient at this practice for a considerable period and has consistently had very positive experiences with the clinical staff. Unfortunately, a..

I am a family member providing support for my elderly relative's healthcare from afar. The warmth and attentiveness shown by the reception team and clinical staff has been excellent, and I would..

I have attended the walk-in centre on Ponteland Road far more frequently than my registered practice. The appointment system requires calling at 8 each morning, as advance bookings are not available..

I cannot adequately express how excellent the service I received recently was. The reception staff deserve special recognition for their creative and helpful approach. The clinician was outstanding...

An excellent medical practice where the team demonstrates genuine commitment and consistently makes a strong effort to provide assistance.

I have consistently had positive experiences at this practice. The team took my concerns seriously and made a timely referral that led to early detection of a significant health condition. Since..

I have been a long-standing patient at this practice. The service provided has consistently been excellent throughout my time here. The staff have demonstrated genuine care and have made a..

I have found this practice to be unsatisfactory compared to other surgeries I have attended. The telephone answering service appears to have significant delays, and on one occasion I waited outside..

The practice provided outstanding care across all departments, including clinical staff and administrative personnel.

Difficulty obtaining appointments and extended waiting times when calling the practice.

Getting an appointment proves to be quite challenging. The online consultation tool requires 5-10 minutes to complete, yet consistently concludes with a message stating that a safe assessment cannot..

I cannot praise the entire team highly enough—they have been absolutely wonderful throughout my mother's care. From her initial move to one residential facility and subsequently to another, spanning..

To be honest, I don't think this is just an isolated issue with one clinician, but the service felt ineffective. I called on a Friday to arrange an appointment for a medication review and was..

It is extremely difficult to secure an appointment, and when one becomes available, it tends to be a telephone consultation with someone who fails to make contact as expected.

The clinical staff members are wonderful and demonstrate genuine care and compassion in their approach to patients. However, the reception team could significantly improve their manner when dealing..

The service fell short of expectations. While the team members were pleasant, the unpredictable nature of appointment availability was frustrating. The practice website suggests the option to book..

I have found this practice to be unsatisfactory compared to others I have been registered with. The appointment system appears problematic, with patients arriving early in the morning only to be..

Recently registered with this health centre after relocating to the area. I was concerned about switching practices as my child requires ongoing medication and receives specialist care elsewhere,..