Brownlow Health @ Kensington Park

In my brief encounter, it precisely met my requirements. Dealing with a health issue, I initially sought guidance from online NHS resources. This approach proved helpful initially but eventually..

Incredible assistance from a friendly, helpful staff member who went above and beyond to resolve my prescription mix-up. Despite being near the end of his work hours, he was super kind and quickly..

I have no complaints about the staff or the service I've experienced at this practice. Since registering when I moved here in October 2020, I've attended numerous appointments for different reasons...

Despite my previous reservations about Brownlow, my recent phlebotomy visit to this particular branch was surprisingly positive. The front desk staff were welcoming, and the nurse who performed my..

Every call results in a lengthy wait of 15 to 20 minutes, and then you're unable to secure an appointment. This morning, I called at 8:30 AM and was informed that all slots were taken. I was advised..

I've been a patient at this medical facility for approximately twelve months, and without exception, every healthcare provider I've encountered has been exceptional. The front desk staff are..

Absolutely terrible service at the front desk. After making five separate attempts to register, they contacted us the following day to inform us that registration was impossible due to our location,..

The medical team treats patients with respect and maintains a welcoming, professional atmosphere. However, scheduling a doctor's appointment is challenging, as you're restricted to calling between..

The medical staff here are truly exceptional. They respond rapidly to any inquiries and the entire team demonstrates incredible kindness and professionalism. I cannot emphasize enough how highly I..

Every weekday I attempt to schedule a doctor's appointment, but I'm consistently told no slots are available. I'm enduring relentless bodily pain that spans my arms, sides, abdomen, buttocks, and..

The call kept dropping mid-conversation, interrupting my sentences. When I provided my date of birth, the representative acted as if they couldn't hear me, yet somehow managed to listen attentively..

Consistently tardy by at least half an hour. Absolutely dreadful.

Another outstanding experience with this medical practice. Dr O'Hagan delivered exceptional care. We're truly fortunate to have such a high-quality healthcare facility so close by. Received..

Jo and the entire reception staff exhibit discriminatory behaviors towards individuals of diverse nationalities and cultural backgrounds, which is completely shocking. I was compelled to escalate my..

Without a doubt, this is the most dreadful medical practice I've ever encountered. They've always had problems, but the recent incident pushed things over the edge. If you're part of the LGBTQ+..

If possible, I'd rate this zero stars. The reception staff who answer the phone desperately need to find a different career. Their conduct is utterly unprofessional and discourteous. It would be an..

Despite the GPS and nursing staff being incredibly supportive, some of the front desk personnel display an unacceptably hostile demeanor. I recognize they likely face significant daily pressures,..

The personnel here are absolutely wonderful - so kind and supportive. The receptionist I interacted with earlier today was particularly exceptional. Everyone demonstrates genuine professionalism and..

The reception service today was extremely poor. It seems a select few receptionists at Kensington Park Medical Centre have an aversion to patient inquiries and show little empathy towards chronic..

I must express my appreciation for Dr. R. Armstrong, who stands out as an exceptional and highly competent healthcare professional within the National Health Service. It's refreshing to encounter..