Northern Health Centre

The phone service was disappointing, as I waited considerably longer than expected before my call was picked up, despite being first in the queue.

The practice on Holloway Road has been a disappointing experience. The telephone reception team came across as unhelpful and dismissive, and I felt the clinical staff were not straightforward with..

The reception team consistently demonstrated kindness and helpfulness, making genuine efforts to assist patients despite the surgery's evident high demand. Having experienced other practices..

I contacted the practice to speak with a clinician and was directed by reception staff to complete a form. I explained that the call system had presented two alternatives: submitting a form online..

I found the receptionist's manner to be quite dismissive and unhelpful during my visit. After I submitted the forms I had completed, her response suggested they may not have been properly retained,..

The phone answering and reception team's approach has become noticeably better during our time as patients at this practice, and there are several capable clinicians available. Bringing..

The online appointment booking system works really well, and the practice typically gets back to you very quickly after submission—usually within an hour—to confirm a time. Many appointments can..

Attended an appointment but was asked to return the following week, which felt frustrating given the circumstances. Had been receiving treatment a month prior, but during the last couple of sessions..

The Whittington Health Community Children's service provides an excellent standard of care. PS: This is separate from the GP practice that was previously situated in the same location.

Disappointing experience with the booking process. Calling to arrange an appointment proved very difficult, with lengthy wait times and frequent disconnections. The phone system made it frustrating..

Excellent experience with a welcoming and approachable team.

My daughter had an appointment today. I arrived approximately ten minutes late due to traffic conditions in the area, but the receptionist was not immediately available. After waiting for about ten..

The clinical staff are excellent, though there is room for improvement in the reception area.

The practice has deteriorated significantly following the relocation. I experienced concerning interactions at reception that felt disrespectful, and I was spoken to loudly on the phone in a way..

I was quite disappointed with my experience at this GP practice.

I am a patient currently undergoing ongoing medical treatment. I made the effort to attend my appointment despite experiencing significant fatigue, though I arrived slightly late as I was unfamiliar..

Unable to arrange appointments through standard channels. Received notification about a transition to a different facility but lacked clear information on how to establish contact with the new..

The clinical team members each bring their own approach and manner to consultations, so the experience can differ depending on who you see, and it's challenging to maintain continuity with the same..

The waiting area is somewhat confined with an unusual layout, though it serves its purpose adequately. Facilities include on-site toilets. The space appeared well-maintained during our visit.

If possible, I would recommend registering elsewhere. In my case, a healthcare professional from the emergency department sent correspondence to this centre indicating that I required a GP..