Kingsway and Bramingham Medical Centre (Luton)

Informed me that the scheduled in-person meeting was off, despite my already being present in the reception area. I dedicated nearly 90 minutes attempting to secure a new appointment, only to..

Terrible Experience I've been a customer here for years, but today was the last straw. The staff was completely unhelpful and seemed like they couldn't care less about my problem. I waited over an..

Getting in touch with this medical practice is an absolute ordeal, and even if you manage to connect, you'll quickly discover there are zero available time slots for consultations.

They've consistently demonstrated exceptional customer service and maintained a courteous demeanor throughout our interactions.

My sister is battling stage 4 cancer and currently receiving treatment in Australia after being diagnosed while working abroad. When she reached out to her local GP surgery seeking an urgent..

The front desk staff continue to display their characteristic discourtesy, which comes as no surprise. After carefully reviewing numerous complaints, it's clear that absolutely no improvements have..

Interactions, whether in person or over the phone, are absolutely terrible. There appears to be a complete breakdown of communication within the team. The care for my elderly mother has suffered..

I'd typically rate this establishment around 2 stars and acknowledge the less-than-positive feedback circulating online. Their automated phone system is tremendously frustrating, and certain front..

Wasted more than 60 minutes attempting to obtain my x-ray findings, only to be informed that I must schedule a consultation. Frustratingly, no appointment slots are open in the current or upcoming..

I dialed the office right as they opened, and after waiting a frustrating 30 minutes, someone picked up only to immediately disconnect the call. I tried again, emphasizing the urgency since my wife..

Terrible, revolting service with incompetent, fraudulent medical personnel holding questionable credentials. Absolutely no communication or responsiveness to inquiries, creating a total disaster of..

I initiated contact and entered the waiting list for an appointment. After spending 2 grueling hours in line, I started at position 5, then incredibly waited at the front of the queue for half an..

I had the pleasure of interacting with Kausar, an exceptional representative who displayed remarkable professionalism, courtesy, and a genuine commitment to assisting us. It's refreshing to..

APPALLING SERVICE, PERPETUALLY NO APPOINTMENTS AND RECEPTION STAFF WITH A "NOT MY PROBLEM" MENTALITY. Since merging with Kingsway, there are consistently zero available appointments at the..

Endured a fortnight's delay before securing an appointment, followed by an additional two-hour wait in the clinic. Absolutely no assistance or solutions were provided for my health concerns. I'm..

After relocating to this neighborhood, we signed up with this general practice. I received my prescribed medications quickly and efficiently. Every staff member, from the front desk personnel to the..

Incompetent, appalling, unacceptable medical professionals and their ridiculous claims

5 stars+ for Miss Maisha Rahman. I am incredibly thankful for the opportunity to consult with Miss Maisha Rahman about my health concerns. She truly paid attention and thoroughly clarified every..

Steer clear of this place if you're seeking medical attention or worried about your infant's health. Be prepared to endure an excruciatingly long wait, ranging from 14 days to a quarter of a year,..

Currently stuck on hold for over an hour, it's now 6:44 pm and I'm still waiting with no resolution in sight.