Handsworth Medical Practice

I am deeply grateful for the consistent support and assistance I've received. Dr. Shaikh, in particular, stands out as an exceptional physician who truly embodies compassion and understanding of..

I've been attempting to schedule a doctor's appointment for three consecutive days without success! On the first day, the appointment line shut down after 8am. The second day, after a lengthy wait,..

I'm quite astonished by the numerous negative accounts from other patients at this medical center. Seems like I've been fortunate. Dr. Bashir consistently provides excellent care, and nurse Michelle..

I just took my child to get vaccinated, and I was adamant about not wanting four shots! As a parent, I believe I should have the option to choose, just like I did with my first child. However, the..

I've spent two consecutive days attempting to schedule a consultation with my general practitioner, and each time I've been left waiting on the phone for more than 60 minutes, only to be informed..

Getting an appointment at this medical practice is an absolute nightmare! I attempted to schedule a visit starting at 8am, only to find myself stuck in a phone queue with over 30 other people. After..

My elderly mother was experiencing vertigo - she consulted the nurse who advised her to see a physician - but when she approached the front desk, the receptionist instructed her to phone and..

Attempting to schedule a medical consultation is an exercise in frustration. As soon as the clock strikes 8am, I start dialing, only to be met with constant busy signals. By 8:35am, all available..

Scheduling a consultation at this medical facility is an exercise in futility. Appointments are virtually non-existent, and I haven't managed to secure one in the past twelve months. However, during..

The medical practice has significantly declined in service quality since the pandemic. With just a single doctor on duty each day and an overwhelmed triage process handled by non-physician..

Extremely unsatisfactory performance from the prescription department. The general practitioner has failed to authorize an alternative medication for more than a week, even after the pharmacist has..

I felt incredibly fortunate to encounter Bire at the front desk, who demonstrated exceptional customer service with her friendly and courteous demeanor. Her adept computer skills allowed her to..

I count myself fortunate to have had exceptional interactions with this medical facility. Dr. Kazi and the Physiotherapist have been incredibly supportive and instrumental in my care. While..

Utterly exasperating and disheartening! I sent in my registration form over seven days ago, and there's been absolute radio silence with no acknowledgment or response whatsoever. Worried about the..

This medical practice was once a top-notch facility with excellent physicians. However, their recent patient overload has made scheduling an appointment virtually unattainable. The endless waiting..

Today I was prevented from consulting with a doctor. Since my regular physician was unavailable, I desperately tried to request an appointment with any available medical professional, but was firmly..

Absolutely dreadful medical practice. Scheduling an appointment is impossible. Phone calls go unanswered, but when you arrive, the waiting room is deserted. The physicians are incompetent, with one..

Extremely poor customer service experience

I've never encountered a more disappointing medical practice in my life. The staff display zero compassion or professionalism, show absolutely no concern for patient needs, the reception team is..

Completely fed up after enduring a 57-minute wait, only to be abruptly dismissed and disconnected with the message that they can't assist me right now. This infuriating scenario repeats itself..