BB

Bdivsalar B. one year ago • From Google

Rating

Bad

Chest Pain Referral Delayed and Dismissed

I reached out to 111 support regarding chest discomfort, and they promptly directed me to this medical practice for an electrocardiogram. Unfortunately, the clinic completely disregarded the explicit guidance provided by the physician. During my initial contact, I was informed that their computer system was non-functional, preventing appointment scheduling. Upon my subsequent attempt, they insisted I submit a written request rather than responding to the critical medical situation. This approach is not just ineffective, but potentially life-threatening. Dismissing a medical professional's recommendations and postponing essential tests for cardiac symptoms is absolutely unacceptable. The practice's apparent indifference and inadequate communication seriously jeopardize patient safety.

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