Eastgate Medical Group
8 months agoAlex P. 8 months ago • From Google
Bad
Chronic delays meant leaving without being seen
I'm a strong advocate for the NHS, however when the appointment schedule is running significantly behind early in the morning, it does raise questions about the practice's ability to maintain timely operations. After waiting considerably past my scheduled time, I had to leave to get to work. The experience was frustrating.
Eastgate Medical Group
8 months agoWe try to give all of our patients the time they need. On this occasion, the first patient of the day needed a little extra time which put the clinic behind. We can't predict how long each patient will take so we do appreciate your understanding in these matters and apologise for any inconvenience caused.
This is an excellent medical practice with a genuinely compassionate approach to patient care.
Eastgate Medical Group
Chris B.
Relocated to this area last year following a move away from my former practice where I had been a patient for four decades. I'm delighted with the decision and have nothing but praise for the entire..
Eastgate Medical Group
Alex P.
I'm a strong advocate for the NHS, however when the appointment schedule is running significantly behind early in the morning, it does raise questions about the practice's ability to maintain timely..
Eastgate Medical Group
Colin D.
The waiting area creates an unpleasant atmosphere. The audio levels are uncomfortably high, with both a radio and television broadcasting simultaneously at competing volumes — this creates a..
Eastgate Medical Group
Lorraine H.
I have been attending this practice since birth and have consistently found it to be excellent. During a recent interaction with a member of the reception team, my concern was resolved while I was..
Eastgate Medical Group
Iain H.
Scheduling an appointment can be challenging, and once there, extended waiting times are common.
Eastgate Medical Group
JUST T.
I cannot speak highly enough of this practice. Following a number of significant health concerns over recent years, both the permanent clinical staff and visiting practitioners have consistently..
Eastgate Medical Group
Pauline K.
I had a positive experience with this practice previously, but since they implemented their new online triage system, I've encountered difficulties. The system becomes available after my work begins..
Eastgate Medical Group
Mark J.
This is a really good practice. All of the staff are efficient, professional and friendly. If you request a callback, they respond promptly. The clinician here is an excellent local healthcare..
Eastgate Medical Group
Brian S.