Topsham Surgery

I recently visited Dr. Philip for a joint medical consultation with my son, and I was thoroughly impressed by her exceptional approach. Her demeanor was incredibly compassionate and supportive, and..

I've spent two frustrating hours attempting to navigate the most abysmal doctor's office scheduling and support I have ever encountered.

I'm utterly baffled by the inability to schedule an in-person medical consultation. The entire process is now restricted to phone interactions, which completely prevents me from physically..

Attempted to schedule a phone consultation with a doctor, but the staff abruptly ended the call without verifying my contact details. Their behavior was discourteous and completely unprofessional.

I've been attempting to obtain a medical certificate after visiting the clinic mid-last week. My workplace is persistently waiting for this document, and I've repeatedly contacted the surgery to..

Endless phone waiting nightmare - Tedious, unskippable COVID message greets every call, followed by interminable hold times that often result in an abrupt disconnection. Several front desk employees..

Throughout my three-decade association with this medical practice, I've consistently experienced timely and skilled assistance whenever needed. Their staff demonstrates a highly professional..

Terrible medical practice. The quality has significantly declined post-pandemic. Impossible to reach staff by telephone. Consistently lacking in scheduling regular check-ups. The Care Quality..

Consistently encountering communication barriers with this practice. Multiple attempts to connect via phone have been futile, and in-person visits have revealed an unstaffed reception area. When I..

I spent over an hour and a half attempting to reach them, and when they eventually answered, they simply hung up, disregarding my urgent call. At the time, I was experiencing a rapidly intensifying,..

I consistently secure timely appointments and encounter staff who are welcoming, cheerful, and highly competent. Their approach transforms what might otherwise be a stressful medical visit into a..

My mother endures unrelenting pain, and both my parents suffer from chronic discomfort. She is officially registered as disabled, with my father serving as her primary caregiver. Despite multiple..

I inquired about a potential last-minute slot while my husband had an appointment, and they accommodated us perfectly. We both saw Jenny, and she was truly wonderful - such a compassionate..

I simply cannot praise this practice enough. The receptionist's approach was incredibly compassionate, attentive, and remarkably professional. She instantly put me at ease as she comprehensively..

Attempted to use the online service to request a doctor's consultation due to my pain, avoiding emergency room visits. Three weeks have passed, and I'm still waiting. My hand is now swelling, so I..

I visited the medical center today seeking assistance and support on behalf of someone else, and the reception team was incredibly understanding and supportive. Rachel Morgan, in particular, was..

‘Dreadful. Prescribed medicine containing substance to which I am allergic [anphylaxis not intolerance]. Changed asthma inhaler, increasing dosage by one thousand per cent, for no reason with..

This was absolutely the worst ordeal I've ever encountered. They completely disregard any grievances raised. Scheduling an appointment seems utterly impossible. Even after successfully booking a..

Our family has relied on this medical facility and its Glasshouse Lane location for over 20 years. The care provided has consistently been top-notch, with our children always receiving prompt..

Convenient medical facility with a tidy environment and complimentary parking spaces.