Cambridge Avenue Medical Centre

Difficult to reach the practice. The telephone line appears to be consistently busy.

The healthcare professional was exceptionally polite and demonstrated a comprehensive understanding of my concerns through careful assessment. I am very appreciative of the excellent and prompt..

A big thank you to the staff member at the medical centre for professionally addressing my welfare concerns regarding my elderly relatives today. They were very patient and attentive, and I promptly..

A dedicated group of professionals delivering excellent care despite challenging conditions.

I felt that the care provided did not meet my expectations for my young child, who was prescribed medication for digestive difficulties. My child has since experienced stomach discomfort and other..

Extremely disappointing experience with the service provided. A promised callback failed to materialise. After making multiple attempts to contact the practice, I experienced an unhelpful..

I received no assistance whatsoever during my recent contact with the practice. The healthcare professional who called me back came across as quite dismissive, appearing frustrated with each query I..

If you call and they don't answer, leave your phone ringing and go up in person - you'll see them. They're not overwhelmed when you arrive; they're just not picking up the phone. Some staff members..

The practice is conveniently situated and is currently undergoing refurbishment while remaining fully operational. Some entrances are located at the rear and accessed via a paved pathway, which..

Exceptional service today from the staff member at the surgery, many thanks

All of the staff at this medical centre are efficient in their work and pleasant to interact with. The practice has provided excellent care and has been able to offer prompt assistance with various..

The clinical staff at this practice left much to be desired. The overall service quality fell short of expectations. It appears that administrative responses may be prioritised over patient contact..

It was extremely difficult to reach the medical centre by phone. Due to mobility difficulties, I made the effort to visit in person, but was informed that no appointments were available and was..

I genuinely have no complaints about this medical practice. The online appointment system has been reliable and consistently works well for me. I've always managed to secure appointments for my..

The service I received was extremely disappointing. It required multiple follow-ups and considerable time spent attempting to reach the practice to obtain an important document following a..

I recently registered with this surgery after experiencing difficulties with my previous healthcare provider, and I cannot speak highly enough of this practice. The entire team is wonderful and..

I genuinely cannot fathom why some individuals leave unfavourable feedback. Whenever I need assistance, I simply wait my turn and interact with the welcoming and supportive reception staff, and a..

The clinician at this practice has been incredibly helpful to me. They are someone who genuinely listens and provides support without any sense of judgment. I can honestly say they demonstrate..

The new appointment system has proven very difficult to navigate, and I was unable to secure a timely slot. As a result, my child experienced prolonged discomfort that could have been addressed..

I would have given zero stars if that were possible. It took me two weeks to reach someone by telephone, and when I finally did speak with someone, I was instructed to call back after another week...