Manor Road Surgery

We relocated to this practice a year ago and have been impressed by the level of support we've received from all staff members. The team here demonstrates a notably higher standard of care compared..

The new appointment booking system is quite confusing. The NHS App directs you to call the surgery, but the surgery's message instructs you to complete a form on their website. There are two..

We attended for our vaccination appointment and received excellent service that was entirely efficient.

The team here proved to be quite supportive and accommodating.

Our family has been registered with this practice for a considerable length of time, and I am very appreciative of this continuity of care. The team has consistently demonstrated friendliness and..

Mental health does not appear to be a priority, and the care provided lacked compassion. General practice serves as the initial point of contact for healthcare, and being redirected to contact..

I am so grateful to be a patient at this fantastic GP practice. The team here is top-notch, and they always go above and beyond to ensure that their patients receive the very best care. I especially..

Attended the on-site pharmacy for a routine vaccination. The staff were welcoming and worked efficiently. Parking proved challenging, likely because the vaccination clinic was operating concurrently..

Once again the clinical team and staff at the surgery have exceeded expectations. Professional, knowledgeable and personal all at one time—quite an achievement in today's busy world. I was..

The team here are consistently very helpful. Today, a member of the pharmacy staff really went the extra mile. I was having difficulty obtaining some medication and sent an email this morning (the..

The facility was well-maintained and hygienic.

The team here are supportive and attentive, with the clinical staff providing good care. The front desk staff perform their role well despite managing a challenging workload.

Unfortunately had a dental appointment, though the team were welcoming and maintained a clean environment.

It was straightforward to book an appointment, and I was seen promptly at the scheduled time. The consultation was efficient, with assessment and next steps completed quickly. This was one of the..

Like most primary care facilities, it can be challenging to locate available appointments. The standard of service appears to have declined since the pandemic period.

A welcoming environment with helpful team members who create a pleasant atmosphere.

I attended an appointment regarding a sensitive personal health matter. The clinician I saw immediately put me at ease during what was a vulnerable time for me. I appreciated this approach.

The reception area appeared unstaffed when I arrived, which meant I was unable to check in for my appointment. I experienced a considerable wait before being seen. This was disappointing.

The reception desk has appeared unstaffed during my visits. The premises have a worn appearance. It is disappointing, as the practice was once of a much higher standard.

The service provided was satisfactory. The parking facilities were adequate.