Market Weighton Group Practice
Anthony F. 5 years ago • From Google
Excellent
Clean facilities and professional staff throughout
I'm married to a healthcare professional employed at this practice. I have personally received care and guidance from both clinical staff and pharmacy services at this health centre. I feel qualified to share this review. The facility itself is excellent, featuring contemporary equipment and maintaining high standards of cleanliness. The often-overlooked support staff who maintain these standards deserve recognition for their contributions. The clinical team, administrative personnel and front-desk staff are all well-trained, knowledgeable, efficient and courteous. All staff members have faced extraordinary challenges since early 2020, with the global health crisis impacting everyone significantly. Healthcare workers were valued before, but the pandemic has required them to meet almost unimaginable demands whilst maintaining essential services. At this practice and across the health service, they function as a cohesive unit. From support roles to senior positions, from newer staff to experienced professionals, they work together. It's difficult to imagine how services would function without their collective effort. As patients, we too experience pressure, and sometimes respond with impatience or discourtesy. The staff navigate these situations with understanding, recognising the strain we're all under. When facing their own pressures, they pause, remain composed, draw on their training and maintain complete professionalism. The global health crisis has created unprecedented circumstances with far-reaching effects for everyone. Despite exhausting hours spent caring for us, the team here remains compassionate and professional. Patient welfare is consistently their primary focus. Regrettably, they occasionally receive unfair criticism and negative feedback from those who should be more thoughtful. Whilst this reflects modern life, such unjustified comments genuinely affect those targeted. Perhaps those quick to criticise might pause to consider how dependent we all are on the dedicated professionals at this practice and throughout the health service. Support the healthcare team here not just in words, but through genuine appreciation. Be thankful they're available to care for us.
It appears that access to medication ordering has been restricted due to a lack of available appointment slots. This approach seems unreasonable and I intend to escalate my concerns through the..
Market Weighton Group Practice
Rachel B.
I have decided to register elsewhere after experiencing repeated issues with the care provided at this practice. I am very disappointed with my overall experience here.
Market Weighton Group Practice
Laura H.
If I could give 0 stars I would. After returning to England following a holiday abroad that resulted in a hospital visit for undiagnosed health concerns, I was instructed to contact my GP. I called..
Market Weighton Group Practice
Trevor J.
It would be beneficial if appointments with medical professionals were more readily available. The level of training required to assess patient needs at this practice appears inconsistent with..
Market Weighton Group Practice
Stuart G.
This practice is not my nearest location, though it is affiliated with the same group so I do attend appointments there. The team members were welcoming and supportive, and the waiting area was..
Market Weighton Group Practice
Emily H.
Attended for a foot issue and received antibiotics initially, though these did not address the underlying problem. A follow-up appointment was scheduled approximately a month later. At that..
Market Weighton Group Practice
Russ W.
I recently had an appointment with a clinician at the surgery who I found to be particularly professional and attentive. Unlike some previous experiences I've had there, this appointment felt like..
Market Weighton Group Practice
Andrew S.
Fine as usual, nothing to complain about.
Market Weighton Group Practice
James C.
It is difficult to maintain continuity of care as appointments are frequently with different clinicians, which means starting from scratch each time without established medical history. Securing an..
Market Weighton Group Practice
Marisa H.
Disappointing experience with the level of care and attentiveness from the front desk team. Securing an appointment proved extremely challenging, with lengthy waiting times on the phone. It was..
Market Weighton Group Practice
Fred W.
The appointment system appears to be ineffective. Upon arrival, staff indicate they are occupied despite the waiting area being empty. This is confusing. In my view, the surgery could close entirely..
Market Weighton Group Practice
David M.
This practice has been a disappointing experience for me. I recently waited on hold for an extended period and was informed that no appointments were available, with instructions to ring back at..
Market Weighton Group Practice
Ellie B.
I have had a very negative experience at this surgery. The reception staff were unwelcoming and I felt the clinical team did not provide adequate care. After relocating to a different practice, I..
Market Weighton Group Practice
Margaret C.
It takes quite a while to get through on the telephone and there seems to be frequent changes in the medical staff seen at appointments.
Market Weighton Group Practice
Danny W.
It is unsurprising that numerous reviews express similar concerns about this practice. The service genuinely feels inadequate and fails to meet the needs of those it should serve. Obtaining an..
Market Weighton Group Practice
Sindy B.
The practice showed limited understanding of patient needs. Delays occurred with both appointment scheduling and referral processing. The team appeared unwelcoming and seemed under considerable..
Market Weighton Group Practice
Rebecca G.
The practice is frequently busy and appointments can be difficult to secure, which appears to be a widespread challenge across most GP surgeries currently. That said, the team consistently..
Market Weighton Group Practice
Karen D.
Nearly three-quarters of an hour passed and I was still third in the queue. I would suggest considering additional staff to handle incoming calls more promptly.
Market Weighton Group Practice
David L.
The medical professionals did not appear engaged with my health concern. I made multiple visits to the local urgent care facility. The recommended approach was to continue with the prescribed..
Market Weighton Group Practice
sewahsewah s.
I explained my symptoms to the clinician, who then asked me what I felt would be helpful to address my concerns.
Market Weighton Group Practice
Caroline B.