Tennant Street Medical Practice

I attended this practice with my child on a weekend appointment, which was convenient for us. The reception staff were welcoming and made an effort to engage with my young child in a friendly..

I'm taking medication that requires regular blood tests, but I've been trying for several days without success in getting through to arrange an appointment. The difficulty in making contact is very..

This practice has been extremely frustrating to deal with. The inability to handle matters by telephone, book appointments, or request repeat medications makes accessing care unnecessarily..

Waiting times on the phone are extremely lengthy, and the call was disconnected after an extended hold period. The online appointment booking system appears to be unavailable. Messages were..

It was deeply disappointing to receive the first vaccine at this surgery only to discover afterwards that the second dose could not be administered there and I would need to attend elsewhere. I was..

The practice appears to be sending out duplicate appointment confirmations and does not seem to have a clear grasp of their own scheduling systems. My usual experience with the practice has..

I had difficulty getting through on the phone and after waiting for an extended period, the call was disconnected. Unfortunately, there was no follow-up attempt to reconnect with me.

An excellent and highly regarded medical practice. As with surgeries across the country, it is advisable to arrange appointments in advance when possible. Telephone lines for booking appointments..

I have been attempting to contact the practice from early morning without receiving any response. I simply needed to arrange an appointment, but was unable to do so as my calls went unanswered. As a..

Attempted to call on behalf of a friend to request an urgent appointment. The wait time to speak with someone was approximately an hour, which felt excessive.

Five stars from me. From the receptionist to the clinical staff, everyone seems to care and makes sure they address my concerns. I've been with the same practitioner for many years and I'm very..

Total respect for all the help and advice provided during a challenging period. Very grateful for the support received.

The practice staff demonstrated friendliness, politeness, and helpfulness throughout my visit.

The practice has been disappointing overall. The reception staff have been unhelpful and provided inaccurate information on several occasions. Booking appointments has proven difficult, with..

After attempting to secure an appointment with my usual healthcare provider, I was informed that there were no available slots. I find this quite frustrating, as the last time I was able to see my..

The healthcare provider at this practice has been excellent in supporting my family member, who manages multiple health concerns. Appointments are consistently available when needed, and the level..

The reception team member was extremely helpful and approachable, and made a genuine effort to assist me with scheduling my visit. During my appointment, I was attended to quickly by a courteous and..

I have attempted to contact the practice on multiple occasions within a short timeframe and was informed that no appointments were available for consultation. When I subsequently called to request a..

My family and I are all patients at this practice, and while we have experienced some challenges over the years, we have consistently found the team to be honest and professional. The reception..

I waited on the phone in a queue for an extended period, only to be disconnected before reaching someone. I found this to be very disappointing service. I was attempting to make contact regarding a..