Stokewood Surgery

I had to wait an extended period for my appointment with a practice assistant regarding blood work. Due to time constraints, I was unable to remain and had to leave. When I raised my concerns about..

This is an excellent surgery, particularly the clinical team, with outstanding service across all areas and a welcoming approach to veterans. A credit to everyone from reception staff through to..

Consistently excellent standard of care provided

Excellent surgery provided you manage to secure a consultation slot

Streamlined remote consultation services and constructive subsequent visit

I was extremely disappointed with my recent experience. After waiting on hold for approximately an hour, I was advised to contact an alternative service as there were no urgent slots available for my..

Mixed feelings about this practice as there are both positive and negative aspects to mention. The telephone waiting times are frustrating and consistently longer than ideal. The reception team..

I've required a few urgent appointments or assistance recently and this practice has been excellent at arranging appointments promptly or providing telephone guidance.

The surgery appears to be experiencing operational difficulties stemming from a combination of staffing constraints, coordination challenges, and system problems. I arranged an appointment with the..

Submitted an online consultation in the morning and received a response with prescription collection available by midday. The local pharmacy provided excellent service throughout the process.

We have recently had a positive and welcoming experience with the service provided. The front desk staff demonstrate helpfulness and make genuine efforts to support patients, and the current..

Computer says no. This service has been deeply disappointing. I have raised concerns with NHS England multiple times. Shortly after Christmas, I required medical support and attempted to use the..

Extremely disappointing experience. I attended an appointment regarding chest concerns and was advised to undergo imaging followed by a cardiac test a few days later. I received a text message..

Having major surgery soon, requested to recheck blood test by hospital, Stokewood said they couldn't help as no request from Hospital, so had to call hospital back again for the request, ended up..

The service was notably prompt following the submission of an online consultation request.

I recently had an appointment and met a lovely healthcare professional. They were exceptionally kind and displayed a gentle, caring manner throughout our interaction. I really appreciated their..

I had a very negative experience with my previous GP. I felt that the medical report contained inaccuracies and was dissatisfied with the care I received. I lacked confidence in the approach taken..

I've been encouraging my partner to visit the surgery for some time. As they're now over 50, they were due for a routine health check considerably overdue, but hadn't received an invitation. After..

I visited this practice as a visitor to the country when I developed a serious urinary tract infection some time ago. I was able to see someone the same day I called. The team were very welcoming and..

Although I provided comprehensive details about my symptoms and outlined all the treatments I had already tried during my online consultation, my case was triaged and passed to a pharmacist instead...