Horden Group Practice

Excellent medical practice. The team members are courteous and welcoming. Appointments are scheduled efficiently.

A really good medical practice with pleasant staff members.

The staff member's manner during my phone call was quite abrupt and dismissive. There appears to be a need for improved communication skills and a more considerate approach when interacting with..

A consultation was conducted without obtaining a detailed background history, and it was not conducted face-to-face. Medication was discontinued without clarification regarding the reasons for the..

The practice was peaceful with ambient music playing throughout, and the facilities were well-maintained and orderly.

The reception team are very welcoming and the clinical staff are excellent. I usually see my preferred clinician who is wonderful and always makes time for me. They listen carefully and provide..

I have attended appointments at this practice many times over the past year and have consistently found that all my visits have run on schedule. The reception team are welcoming and supportive, and..

Apart from occasional delays in scheduling where appointments can take a couple of weeks to arrange, the clinical staff are professional and easy to communicate with.

I felt discriminated against during my visit to this general practice and would not recommend it to anyone with similar circumstances to mine. One staff member made me feel belittled, whereas the..

Excellent friendly team. Great clinical care.

Have consistently received prompt and professional care.