Greensand Health Centre

I'm new to this practice and wanted to share my initial experience. Upon registering, I found the process straightforward and welcoming. The reception team were helpful in getting me set up with the..

I have been genuinely impressed with this practice on every occasion. Despite reading numerous negative reviews elsewhere, my own experiences have consistently been excellent whenever I have needed..

I am very pleased with this practice and all the clinicians within it. Whenever I have presented with a health concern, it has consistently been given proper attention, and I have been approached..

Outstanding service from the clinical team. Quite unusual to see such empathy, care, fairness and non-judgmental attitude nowadays! The staff member demonstrated genuine compassion and..

The appointment system in place appears quite challenging to navigate, particularly for those with childcare responsibilities or work commitments. I arranged a visit to the acute clinic at a..

Operated with a focus that prioritised financial considerations over patient wellbeing.

My experience with this practice regarding my elderly relative has been quite unsatisfactory. Telephone calls frequently go unreturned despite assurances they would be, and worries about persistent..

First time visiting this practice as I live in the local area but needed to see a specialist and managed to secure an appointment within a reasonable timeframe through a referral service. The..

I submitted all the necessary paperwork and provided identification to register my child on my NHS app for medication purposes approximately a month ago. The practice subsequently contacted me..

I have had a very poor experience with this surgery. I have encountered ongoing difficulties and frustrations throughout my time as a patient. I feel that communication has been problematic,..

I had a baby who was born significantly early and the practice has been excellent. I've been anxious about various concerns, but the staff have been very patient and willing to see me whenever..

My prescription was discontinued without any prior notification to me. Due to my work schedule, I find it difficult to contact the surgery during morning hours, and by the time I'm able to call, all..

The team members are approachable, however the practice operates with a commercial focus. There is considerable reliance on technology with minimal personal engagement. I don't experience the same..

I am very disappointed to have to leave such a low rating. I would prefer not to rate at all. I would strongly advise against using this GP practice. I am unclear how this service continues to..

Unable to reach the practice by phone and struggled to secure an appointment. Found the experience disappointing compared to previous healthcare providers. Medication was discontinued without prior..

The staff demonstrated a lack of attentiveness and courtesy. There appeared to be limited willingness to engage with patient concerns or hear what patients had to say. Accessing appointments proved..

Obtaining appointments at this practice is very challenging. Communication could be significantly improved. I was forced to attend an urgent care centre to receive treatment because I could not..

I would like to express my gratitude to the practice on Heath Road for providing such wonderful support during what continues to be a challenging time for me. From the front desk staff through to..

Excellent service received from the practice team at this surgery for both myself and my family member. Highly recommend this practice.

The team here were extremely helpful, and I was able to attend without needing to book ahead. I was seen and treated promptly and with professionalism. This service provides excellent value to the..