AF

Ariany F. 11 months ago • From Google

Rating

Bad

Clinic ignored my sick 8-year-old

Absolutely appalling! Not only does it take an excruciatingly long two months to secure an appointment when you're ill, but today when I brought my 8-year-old to an urgent consultation, they flat-out refused to see her. I comprehend they were dealing with a medical crisis, which I acknowledge is beyond their immediate control, yet instead of managing cases with proper priority, their response was a dismissive "maybe later, we'll call you." How can anyone justify leaving a visibly suffering child in such distress? Forcing her to endure an entire day of pain is completely unacceptable, particularly when this was supposed to be an emergency appointment. Logically, someone attending a routine check-up should be able to accommodate a slight delay under these critical circumstances. Their complete disregard for my daughter's well-being today was utterly shameful. If you have the option to register with another medical practice, I strongly advise you to do so immediately.

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