St Leonards Practice

A top-notch medical practice. The staff consistently demonstrate helpfulness and deliver outstanding care to patients. The facility boasts a thoughtfully planned interior with a user-friendly layout..

After dedicating eight years to my previous GP practice, I've reluctantly decided to transfer to a new provider due to ongoing care deficiencies. As a healthcare professional with extensive..

I visited the medical practice to receive my flu shot and a heart examination, as I have COPD. Despite breathing difficulties, I wore a mask and approached the entrance, communicating through the..

It would be incredibly helpful if the system could accurately reflect that the surgery is not currently open, rather than incorrectly marking it as such.

This medical practice is absolutely abysmal. Getting an appointment is a nightmare, and when you do "see" a doctor, it's always via phone or text, never in person. Since registering, I haven't met..

I got my vaccination this afternoon at the clinic without an appointment. The staff in the first examination room were incredible, supportive, and incredibly upbeat, even though they were working on..

General practice healthcare services have been deteriorating across the board, but this particular clinic has experienced an even steeper and more rapid decline from an already low baseline. They..

I'm feeling unwell and require a medical examination involving blood work. After completing the entire registration procedure, I discovered the soonest available appointment is on April 17th, which..

The medical practice's performance is inconsistent. In a previous instance, my GP prescribed incorrect medication for an acute condition, causing a frustrating delay of over a week before..

Extremely satisfied with the exceptional professional team, particularly the respiratory nurse. On March 24th, 2025. Sincere appreciation to the front desk personnel, physicians, nurses, nurse..

As a recent patient, I've been struggling to obtain my prescription renewal for over a month, and my medication has already run out. I've made two in-person visits to the clinic, but the..

Dr. Usher was incredibly kind, seeing me promptly around midnight when I was extremely ill. They provided excellent treatment, and now I'm feeling significantly improved. I'm truly thankful that..

I have been a patient at this medical practice since birth, now 49 years old, and have witnessed a deeply disappointing deterioration in service and quality over the past decade. The surgery was..

I've spent half an hour waiting on hold, only to have the phone picked up and immediately disconnected; essentially squandering my entire lunch break just to be rudely cut off. Now I'm unable to..

At 10:15 on a Monday morning, I was informed that the surgery had already hit its daily ceiling for administrative tasks. This prompts me to wonder: how can there be a cap on handling essential..

The customer service is absolutely appalling. I've been attempting to prevent NHS from accessing my personal data since 23 June 2021, and it's been a frustrating ordeal. I've had to repeatedly..

I needed an urgent appointment because of a sudden health concern and was truly struck by the physician's compassion and expertise. The doctor demonstrated remarkable understanding, intelligence,..

Superb and swift handling of my concerns with outstanding efficiency. The administrative team was incredibly approachable and competent, resolving all my questions in less than a quarter of an hour.

After dedicating considerable time to working with this service, I'm ultimately satisfied with the experience and results.

I'd give zero stars if possible. Steer clear of this place at all costs! Dr. H desperately requires education on patient interaction, as his approach is nothing short of harassment and intimidation...