Honicknowle Green Medical Centre Oakside Surgery

Misplaced my medical documents during the span of time between being informed they were available and my arrival at the clinic. The front desk staff seemed to abandon the search effort with minimal..

Chaotic, poorly managed, and antiquated. The medical practice lacks basic communication technology like email for patient records. Single star for the staff's effort. Competent nurses and doctors..

I've been registered with this medical practice for 18 months, and getting an appointment or prescription has been impossible. The sole occasion I managed an appointment was through a remote..

Following years of being overlooked at my former medical practice, this new clinic is finally providing attentive care. A genuine healthcare professional's

Arrived 50 minutes past my scheduled appointment, with the receptionist claiming delays due to patient care. However, we observed her taking a break, and it wasn't until another patient complained..

The clinic consistently advises me to dial 111 for trivial matters. Their reception is seldom accessible. When I lost my voice, they told me to call 111, so I went to the clinic. The reception was..

The staff were incredibly discourteous and rigidly adhered to protocol. The requirement to have your partner present to grant consent is absurd and completely unprecedented. I've never encountered..

The employees were incredibly welcoming and warm.

Ever since my daughter received her diagnosis back in January, this surgical practice has truly exceeded all our expectations. Their level of care and support has been absolutely exceptional, and..

ABSOLUTE WORST MEDICAL PRACTICE. While the physicians are acceptable, the front desk personnel are utterly deplorable. They consistently huddle in the back room, chattering loudly enough for..

Throughout my journey as a type 2 diabetes patient, the surgical team has been absolutely exceptional. Every single team member has demonstrated incredible support and responsiveness, consistently..

Incredibly welcoming and warm healthcare professional

If I could award negative ratings, I absolutely would. Without fail, we're left waiting a minimum of half an hour for appointments And that's assuming we even secure one at all. For every single..

As a foreign student who has paid the NHS surcharge, I submitted my application to this medical practice a month back and have received zero communication. My attempts to reach out via phone have..

Doctor informed my father about a neck lump in a gland... a gland a surgeon had previously extracted last year... completely lost trust after a four-week wait just to be told "well done, good job"..

Spent nearly an hour on hold just to reach a customer service representative. Completely unacceptable.

Absolutely abysmal healthcare experience. The medical staff seem solely focused on rushing patients through quick appointments, showing no genuine concern. I've been voicing my health concerns for..

Truly delightful experience with incredibly professional and supportive staff. Having been a customer for three decades, I wouldn't dream of going anywhere else. The recent addition of internet..

The personnel demonstrate genuine compassion, scheduling is quick and efficient, and the clinic appears contemporary and well-maintained. This is exactly what a general practitioner's practice..

I contacted the doctor's office on December 28th to check if an email regarding steroids from my consultant had arrived, as I was experiencing severe throat inflammation spreading to my ear. The..