Clifton Court Medical Practice

The staff members I have had contact with at the local surgery are highly recommended by me. Staff are polite, professional, kind and listen well. Apologies are given if clinics are running behind..

The healthcare provider has kept me on sick leave for three months without any consultation or follow-up appointments. Despite following the correct procedures to obtain the necessary documentation..

I find it frustrating how long it takes to receive answers. Communication often comes through reception or nursing staff, and direct contact with a doctor is rare, which leaves me feeling dismissed...

Following a telephone consultation with a member of the clinical team this morning, I felt more distressed than before the call. I am a vulnerable patient requiring additional support due to..

Disappointing experience at this practice. The surgery closed earlier than expected on a day when I had a scheduled appointment. Getting through by telephone during morning hours can be quite..

I have been a patient at this practice for over fifty years, having registered as a teenager. Throughout my time here, there have been various clinicians, and my experiences have been mixed. I had..

This healthcare professional is an absolute gem and an asset to this surgery. When performing blood draws, they have the most relaxing demeanour and cheerful smile which puts even the most anxious..

I felt the practice was not transparent in their approach to my care. I experienced what I believed were diagnostic errors that resulted in delays to my treatment. I also felt that requests for..

It is extremely difficult to obtain an appointment at this practice. Attempted to contact the surgery multiple times during morning hours and experienced continuous busy signals throughout the..

My wife experienced a serious health situation that required urgent medical intervention. When she contacted the practice to request blood work, she was informed that an appointment would not be..

An excellent healthcare facility.

I had an excellent experience at this practice in the North East. The care and attention I received demonstrated high standards of professional service. The team showed genuine commitment to patient..

The service provided falls significantly short of acceptable standards. Administrative processes are deeply problematic, with urgent referrals failing to materialise and routine tasks requiring..

Attempting to book an appointment has proven quite challenging, as the phone lines frequently appear to be engaged. When I have managed to reach someone, I have been advised to call from 8am..

I called the medical practice this morning and spoke to a member of staff who came across as rather curt. There was no need for the manner in which she communicated with me, particularly given my..

The medical team was unable to provide the assistance I required. Due to restrictions affecting my health situation, I now find myself needing to seek care at the hospital instead.

Called ahead to inquire about registering and whether the practice could see our child who was unwell. We were informed this would be possible and that a clinician would contact us within half an..

Attempting to secure an appointment at this practice feels unnecessarily difficult and frustrating.

The entire healthcare system - excellent - with communication in English - NHS services. Support for those affected by serious infectious illness - survivors of serious infectious illness.

The medical professionals at this practice are wonderful, nice yet professional. Thank you very much. This surgery is among the best in the area, with kind and capable staff throughout. One..