Bewicke Medical Centre

Getting an appointment here is incredibly challenging. I booked online 2-3 weeks back, but the earliest available slot was July 31st. Today, when I verified on the patient portal, no appointment was..

The pre-recorded phone system, which you must suffer through before a lengthy hold time, proudly claims they've expanded their healthcare staff to better serve patients. Despite this claim,..

Avoid this medical practice at all costs. They are consistently problematic whenever I attempt to refill my medication prescription.

I consistently experience swift and courteous service at this medical centre, and I'm genuinely puzzled by the critical feedback others have shared.

Consistently satisfied with this medical practice: scheduling an appointment has always been quick, typically within a week to ten days. Whenever I've completed the online consultation, I receive a..

I had a conversation with the front desk staff about my daughter's matter. The receptionist (whose name I unfortunately didn't catch) handled my concerns with professionalism, effectiveness, and..

Unable to reach customer support via telephone!!!

Terrible medical experience! Wasted nearly an hour waiting on the phone. Once we finally secured an appointment, the nurse was completely unhelpful, dismissively telling my wife she couldn't provide..

We've encountered no significant problems with the medical centre until recently when we received conflicting instructions about obtaining repeat prescriptions. Initially, we were told we couldn't..

This medical practice is absolutely dreadful. The reception staff behave as if they have medical expertise, arbitrarily determining whether patients deserve to see a doctor. I intend to file a..

Bidding farewell to this absolute farce of a medical practice. I'm completely fed up with their impossible phone lines, the ridiculous wait times for appointments that stretch on for weeks, and to..

Recently signed up with Bewicke for myself and my infant son, who became seriously ill and was hospitalized just before our scheduled registration visit. Despite being fully aware of our challenging..

Superb customer support, truly impressed by the complimentary assistance. The team was incredibly quick and professional in handling my request. Much gratitude for their outstanding help.

Short wait time, and the nurse I encountered was extremely professional and supportive

Completely pointless attempting to receive any semblance of competent service at this place. It's like being trapped in an endless, disorienting maze with no way out.

The medical practice's support was exceptional. During a routine doctor's visit, I inquired about a referral for my knee discomfort, and the front desk staff suggested an on-site clinician could..

Carolyn was incredibly helpful and I'm truly grateful for her assistance. She completely resolved my issue and I'm absolutely delighted. I cannot express my appreciation enough - thank you so much x

A top-notch healthcare facility that truly stands out. The staff are professional, caring, and attentive to patients' needs. Clean, well-organized environment with state-of-the-art medical..

The company needs to make their process for handling grievances more transparent instead of concealing it. One can't help but question their motives for keeping the complaints mechanism so obscured.

I must express that after enduring countless years of subpar assistance, I downloaded Livi, and to my pleasant surprise, received exceptional service. They processed my X-ray promptly, and I had to..