NX

Natural X. 9 months ago • From Google

Rating

Bad

Colleen's nasty attitude ruined everything

Colleen, the receptionist at this medical practice, is a complete embarrassment. Her demeanor was utterly repulsive, displaying an arrogant and disdainful attitude towards the very patients she should be supporting. Rather than demonstrating even a basic level of courtesy or professionalism, she deliberately went out of her way to be dismissive and aggressively unwelcoming. Her behavior created an absolutely repugnant atmosphere that made the entire clinic feel hostile and uninviting. Patients seek medical assistance here, not to be treated with contempt or made to feel like an unwanted burden. Colleen represents the most abysmal first point of contact for a healthcare facility, and her unprofessional conduct reflects terribly on the entire practice. If this is the level of staff interaction they are willing to accept, it is nothing short of disgraceful.

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