The Writtle Surgery

We feel very fortunate to have this as our practice - if you need medical attention, you will receive an appointment! The telephone and reception services operate an excellent system.

Over the past year or so, I have noticed a considerable improvement at the surgery in terms of how things are communicated and organised. It appears that someone has taken decisive action to..

Warm wishes to all the staff at the local surgery. Having resided in the area for many years, we have been patients at this surgery throughout that entire period. My daughter and her family..

Ugh. I've stayed with this surgery because we're outside the catchment area for alternatives and most other practices in the area have poor ratings. Coming from an excellent GP practice elsewhere,..

There is much to commend about this practice. Appointments are available without lengthy delays. The reception team members are welcoming, personable and genuinely make an effort to assist..

I've consistently found the team at the surgery to be supportive and competent in their approach. Waiting times on the telephone can be lengthy at times, though both the reception staff and clinical..

I found the phone service to be quite poor. While waiting in the reception area, I noticed the phones ringing repeatedly while staff appeared to be engaged in casual conversation and seemed..

My GP is always attentive, supportive and maintains a professional approach. I feel comfortable discussing any concerns with them. The reception team are friendly and do their best to work around my..

I recognise that the practice is currently experiencing high demand, however I had to make numerous attempts to get through to the surgery and was repeatedly informed that there were no available..

The telephone frequently disconnects after just a couple of rings. When calls do get through, there have been instances where the line is ended abruptly and the phone is then left off the hook. I've..

I have been extremely happy with the care and quality of treatment I have received at the surgery. I have always been able to get an appointment should I need one, usually quite quickly. The..

I would like to share my very positive experience at the local surgery. I came in at a busy time before Christmas for a scheduled appointment. The clinician spent time listening to my concerns and..

Excellent surgery. The front desk team are supportive and attentive, while the clinical staff consistently demonstrate professionalism, diligence and approachability.

I have attended this practice multiple times over the years and have consistently found the reception team to be highly professional, courteous and welcoming. They have made genuine efforts to..

Once more I find myself frustrated with this practice. I waited three weeks to see someone, only to have that appointment cancelled, which means I now face another two-week wait for a replacement..

The clinical staff here are excellent, and the nursing team is wonderful. However, the practice is significantly undermined by its telephone system. Waiting for extended periods while being informed..

I have consistently found the reception team to be very supportive and efficient at arranging appointments when required for my family member. I appreciate their assistance.

Disappointing experience at this surgery. I had arranged an appointment several weeks in advance, but only discovered upon checking that it was scheduled as a telephone consultation. When I..

I have been attempting to reach the practice throughout the day without success in getting through.

My medication was discontinued, which was appropriate as I required a routine review. Upon returning from being away, I called the surgery on Monday to report that my supply had run out and was..