LB

Lauraanne B. 6 years ago • From Google

Rating

Bad

Communication could be better at this practice

This practice was previously of a higher standard. The clinical team demonstrates limited communication abilities and appears reluctant to engage in active listening. While acknowledging the demanding nature of healthcare work, this does not excuse the approach taken. There are some exceptional staff members who provide excellent care and represent real strengths to the practice. Unfortunately, these individuals appear to be outliers rather than representative of the overall standard.

Seaside Medical Centre

6 years ago

Thank you for taking the time to post this review. We are sorry you are not happy with the service you received. We do have a complaints procedure. You should be put in writing and addressed to the Practice Manager.

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