Benfield Park Medical Group

The attitude here was quite disappointing, and I found myself missing how things used to be run. The current staff don't appear to have the same enthusiasm or passion for their work that I remember..

I have consistently found the team to be very helpful and friendly, with no issues when requesting my repeat medication. The clinical staff have been extremely supportive, so I have had a positive..

Straightforward and convenient appointment scheduling Hygienic and spacious waiting facilities

I had an appointment at the practice today and was genuinely impressed by the professionalism and care I received. The clinician took time to listen carefully to my concerns and ensured I felt..

I have been a patient at this practice for many decades and have consistently found the staff and clinicians to be excellent. Given the considerable demands placed on general practices today, they..

I have to say this is the finest general practice I have ever experienced. Having recently relocated from one part of the country to another, I have found the standard of care to be considerably..

It's adequate, nothing particularly noteworthy, simply the standard one would anticipate in modern healthcare.

I have been attending this surgery for many years and I find that the medical staff take time to listen to your concerns and make efforts to arrange hospital referrals for you. The reception team..

Excellent facility with occasional challenges reaching them by telephone. Convenient for having imaging procedures completed on-site, which has saved me from needing to attend hospital appointments...

This is a pleasant practice with a friendly team. However, I have experienced significant difficulties with communication through the reception desk, and there appear to be frequent issues with..

When my essential medication device unexpectedly stopped working, I attempted to resolve the matter independently by contacting the out-of-hours service, but was directed to reach out to my GP..

Convenient accessibility for my relative

Hello! This is my GP practice and they run things very efficiently.

This practice stands out as exceptional. Appointments are readily available when needed. I utilise both standard NHS and online booking systems to arrange my visits. The option to detail symptoms..

Both of the doctors at this surgery are genuinely pleasant, helpful, and supportive professionals. They deserve recognition for the quality of care they provide.

My father had a pleasant visit today from a member of the nursing team who came to conduct his annual review. He found the experience very positive and appreciated the care provided. Thank you for..

Is there an online consultation service available, and if so, how can it be accessed through your website?

The pharmacy's dispensing service appears to operate at a slower pace than expected. On one occasion, the wait time exceeded thirty minutes despite the prescription having been submitted the day..

The new appointment booking process feels overly complicated. I attempted to complete the online form but encountered a barrier at the NHS number field, which I wasn't aware I needed. After calling..

I had a very poor experience during my x-ray appointment. There was no one available to register me when I arrived, and other waiting patients informed me that staff monitor the reception area via..