Grove Surgery

Visited Dr. Mughal for a consultation today She was truly exceptional and incredibly professional She explained everything to me with great clarity The entire staff was courteous and..

Securing a consultation at this medical practice is extremely challenging. Despite this, the personnel and physicians are absolutely wonderful, exceptionally supportive, and genuinely compassionate...

Gurpa, the nurse, brings extensive expertise and professionalism to her work, carefully tending to my wound with remarkable gentleness. Her approach minimizes discomfort while providing clear,..

I am completely frustrated with this medical practice. Despite my best efforts to remain patient and understanding, the unfair treatment is overwhelming. I've attempted to secure an appointment,..

Since 2023, I've been struggling with severe depression and anxiety, yet the medical team refuses to prescribe medication or provide therapy referrals. To make matters worse, Dr. Mughal humiliated..

The front desk staff are incredibly discourteous! Scheduling an appointment is an absolute nightmare. I've been attempting to book for three consecutive days, waiting on hold since early morning,..

I couldn't ask for a better general practitioner. The entire team is incredibly courteous and efficient, and they accurately identified my health issue and quickly prescribed the right medication...

A significant improvement compared to my prior surgical experience

The front desk staff member displays an extremely unprofessional attitude and should be immediately terminated from her position.

This medical practice deserves to shut down given the overwhelming number of patients who are completely unhappy with their services. They consistently force people to endure endless waiting times..

From the start, Claire, a receptionist with a typical attitude of thinking she's on par with the doctor, was incredibly unhelpful. She maintained a consistently sarcastic demeanor while I attempted..

Every morning, I struggle to schedule an appointment. My wife recently gave birth, and our newborn is experiencing breathing difficulties, urgently requiring medical attention. The clinic's phone..

Disrespectful employees. Consistently refusing to acknowledge their errors and attempting to shift blame onto customers. Extremely unprofessional. The reception staff, particularly CLAIRE,..

I'm constantly struggling to book a time slot that works for me.

This medical practice is utterly useless and has repeatedly dropped my children from their records. When I brought my daughters' health record, they ripped out pages, causing some to go missing, and..

Completely pointless experience, squandered an entire day waiting around. Medical staff were consistently behind schedule and disorganized.

Deeply let down. Sought assistance for ADHD, instead received a referral to a therapist specializing in OCD and depression. This misalignment fails to tackle my ongoing challenges. Anticipated more..

Utterly appalling experience with this medical practice. Scheduling an appointment is an absolute nightmare, and the receptionist's attitude is deplorable. They seem completely indifferent to..

Absolute nightmare of a medical procedure

I've been a patient at this medical practice for a decade, and the entire team consistently goes above and beyond. They offer exceptional care, and every visit leaves me completely content with..